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Complete Care
- Healthcare
- San Antonio, TX
About this business
Location details
2619 SE Military Dr #101, San Antonio, TX, 78223, United States
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I have brought my children here a few times now. I keep going back because the staff is awesome.
Business response:
We are so glad to hear that we have been able to take care of your children. It is never easy when our kiddos are sick or hurt. We hope we don't see them for a very long time but if you need us remember that we are here for you and your loved ones 24/7. Thank you for your kind words.
Great. Very professional , made me feel relaxed during my questioning. All my concerns were addressed. I am feeling a lot better.
Business response:
Thank you for your wonderful feedback! We're delighted our professional approach helped you feel comfortable and addressed your concerns. We're pleased to hear that you're feeling a lot better - that's exactly what we strive for with every patient interaction. Your positive experience means a great deal to us.
great. Treated by nurse Josefina RN. Very gracious, friendly, knowledgeable. Made me feel relaxed during my answering of all her questions.
Business response:
We greatly appreciate your feedback about feeling relaxed and comfortable during your visit with our nursing staff. It's wonderful to hear that Josefina made such a positive impression on you with her gracious and friendly approach. We're particularly pleased that her knowledgeable manner helped put you at ease during your visit. Your comments about feeling relaxed throughout the process mean a great deal to us and reflect the caring, professional service we strive to provide to all our patients.
Cold no people skills horrible experience plan on reporting
Business response:
Thank you for speaking with Josefina from our leadership team. We strive to provide the highest level of care and apologize that your experience was anything less than exceptional. Our team is always looking for ways to improve and we will follow up on the issues you described. Please do not hesitate to reach out to Josefina if you have any questions or need additional assistance.
Never again!!
Business response:
We're concerned to hear about your experience. We would appreciate the opportunity to learn more about your experience and address your concerns. Our Clinical Coordinator, Josefina, attempted to contact you but could not reach you. At your convenience, please call Josefina at (210) 775-0705.
Front counter was great customer services. The receiving in the back wasn’t, the radiologist who took the xray was amazing.
Business response:
Thank you for providing your feedback. We regret that your experience was anything less than stellar. Our Clinical Coordinator, Josefina, attempted to contact you but was unable to reach you. At your convenience, please contact Josefina at 210-775-0705.
Been here a few times before for dog bite and other. Great experience. Recommended to others. This visit was horrible with Dr Morale. Pompous and seriously lacking in all areas. Overall horrible experience this visit solely because of this Dr. The nurse could use some training as well.
Business response:
Thank you for bringing this to our attention. We regret that your experience was anything less than stellar. Your concerns have been forwarded to our Medical Director, Dr. Wyatt, for follow up. If you have any questions, please feel free to reach out to Dr. Wyatt at 210-775-0703.
Receptionist and both nurses were amazing! Very professional, caring, and helpful. The doctor not so much. He did not listen to me and kept insisting I had symptoms I clearly did not have. It was so frustrating. I left feeling so defeated. I went somewhere else and got the exact care I needed. Will not return to this place.
Business response:
Thank you for speaking with our Medical Director, Dr. Wyatt, on the phone recently. We strive to provide the highest level of care and we regret that your experience was anything less than stellar. Our team is always looking for ways to improve and will follow up on the issues you described. Please do not hesitate to reach out to Dr. Wyatt if you have any questions or need additional assistance.
Maybe tell your patient that your insurance will cover you as an out of network provider as a courtesy. Why prescribe something and the dr. Tells you it probably “won’t work anyway”!
Business response:
Thank you for taking the time to provide your feedback. Tris, from our leadership team, attempted to contact you to address your concerns but could not reach you. At your convenience, please call Trish at 210-775-0705. Our team is always looking for ways to improve and will follow up on the issues you described.
Frequently asked questions about Complete Care
How is Complete Care rated?
Complete Care has a 4.8 star rating with 2,026 reviews.
When is Complete Care open?
Complete Care is open now. It is open 24/7.