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Complete Care
About this business
Location details
76092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Awesome! Very caring and understanding!
Business response:
Hello Ms. Lopez, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Fossil Creek location where we're always here to help 24/7. Thank you for the kind words! We hope you feel better very soon. Thanks again!
Horrible Wait Time
Business response:
Thank you for taking the time to provide your feedback. Out team works diligently to maintain minimal wait times and we are sorry for the prolonged delays you experienced. Recently, our facility has seen a significant increase in volume due to the current influenza spike and we are addressing this issue. If you have any questions or need additional assistance, please feel free to call our Director of Nursing, Trish, at 817-336-0136.
I came in with breathing problems you took chest x rays and send me on my way with a inhaler and steroid pills. 2 days later I fell even worse and went to another hospital and they told me I have pneumonia and that the medication I had been taking was pointless
Business response:
Thank you for speaking with our Medical Director, Dr. Peebles, on the phone recently. We strive to provide the highest level of care and genuinely value your feedback. We hope you are starting to feel better and please do not hesitate to reach out to Dr. Peebles if you have any questions or need additional assistance.
Gas services ce, caring staff
Business response:
Hello, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Westlake location where we're always here to help 24/7. Thank you for the kind words. We hope you're feeling better and thanks again.
The attending physician was great and the dedicated Staff were.Extremely courteous and professional ! Thank you
Business response:
Thank you Mr. Todd!
My return visit to your Emergency Room Hospital on 10/21, 2022, I was attended by your Physician Dr Joseph. It is nothing but praise and thankfulness to Dr Joseph in his effort to find what was the root problem to my initial visit, after I asked to have my catheter removed. He saw that it was not my bladder causing the problem but my impacted intestines that could be the major problem. I was transported to the Metropolitan Methodist Hospital, which proved that he was correct it was not the Bladder as initially thought but... read more
Business response:
Hello Mr. Todd, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our La Vernia location where we're always here to help 24/7. Thank you for the kind words. Dr. Joseph and his staff are top notch! We hope you're starting to feel better and thanks again
Great caring and totally personal professional people. Calm from the time I walked in the office.
Business response:
Hello Mr. Coleman, Thank you for choosing our Tyler facility recently. Sounds like you had a good ER visit with Complete Care although it seems we need to try a bit harder to increase our rating to a 5 star! We are here when you need us, 24/7and ready to help with any and all emergency medical issues. Thanks again!
The girl at the front desk and an attitude. It’s not like I wanted to be there either
Business response:
Thank you for taking the time to provide your feedback. Heather from our leadership team attempted to contact you but could not reach you. At your convenience, please call Heather at 903-508-4886.
Upon entering the empty waiting room of this Urgent care facility, I was asked to hand over my driver’s license and insurance card - that clearly revealed my DOB & Insurance info for my co payment of $30. However, upon discharge, I was not only over charged by $70 but the RN who initially took my info. while looking at my driver’s license , to enter the info in to the system, had messed up my DOB AS WELL AS MY OVER CHARGE OF $100 instead of $30 as it clearly showed on my insurance card. When I brought it to their attention, ... read more
Business response:
Thank you for speaking with Loren form our leadership team. We understand the conversation went well and Loren was able to address your concerns. We appreciate your input and use your feedback as a driver for improvement. Please do not hesitate to reach out to Loren if you have any questions or need additional assistance.
Frequently asked questions about Complete Care
How is Complete Care rated?
Complete Care has a 4.9 star rating with 8,467 reviews.
When is Complete Care open?
Complete Care is closed now. It will open at 9:00 a.m.