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Complete Care
About this business
Location details
76092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Doctor didn’t want to test for much since I “looked fine”, when doing the initial check she barely just patted around me. She seemed to not want to listen nor be there for more than a minute max.
Business response:
Thank you for taking the time to speak with Jamey form our leadership team on the phone recently. We strive to provide the highest level of care and apologize that this was not your experience. Our team is always looking for ways to improve and will follow up on the issues you described. We hope you are starting to feel better and please do not hesitate to reach out to us if you have any questions or need additional assistance.
They were out of material to do a cat scan and we’re wanting to transport me to a nearby ER. I refused the service and was still charged $70 for the visit.
Business response:
Thank you for speaking with our Director of Nursing, Trish, on the phone recently. We strive to provide the highest level of care and genuinely value your feedback. We understand that the conversation went well and Trish was able to address your concerns. Please do not hesitate to reach out to us if you have any questions or need additional assistance.
Went in for a visit after being seen at an urgent care clinic that didn’t have the diagnostic equipment to assess my care and was referred to go to this clinic. Paid another co payment of $150. With a 40% discount. My chief compliant was constipation, nausea and vomiting, and severe pain. I was given a tablet for nausea rx for laxatives. I requested to have. Xrays (KUB) done. The female Dr stated I was just constipated. Went to follow with my primary Dr and had a KUB done. My diagnosis was my gallbladder. I would not go ba... read more
Business response:
Thank you for taking the time to provide your feedback. Our Clinical Coordinator, Agustina, attempted to contact you to address your concerns but could not reach you. At your convenience, please call Agustina at 210-775-0705.
I came here after another care facility canceled my appointment that I made online because they didn’t accept my insurance. Dr. Hart is awesome—he went down all avenues to figure out why I was sick. And I loved meeting Ranger and Scout :)
Business response:
Hello Ms. Sollows, We really appreciate you taking the time to share your 5 star rating with us! We are so grateful you chose our Camp Bowie facility! Dr. Hart IS fantastic!! We are always here to help 24/7. Thank you for the kind words. It was our privilege to serve you! Please get well soon and thanks again.
We felt judged the entire visit. Dr. Gardener I think was the physician was terrible basically rolled his eyes at us when we stated vaccine status. We will never be back again to this facility. The nurses were great front desk was awesome but due to the physician not going to recommend to anyone. We can’t believe a Dr. Like that can even be in practice. DO NOT GO HERE!! unless you ask what physician is in that day.
Business response:
Thank you for bringing this matter to our attention. We sincerely apologize for the experience you described. Our Medical Director, Dr. Peebles, attempted to contact you to address your concerns but could not reach you. At your convenience, please call Dr. Peebles at 817-809-2089.
I called ahead to see if I could have a new prescription of antibiotics and a steroid prescription called in since I had already been seen and my condition had not improved. I was told I needed to come back in. I asked if the office was busy and told no it wasn't busy. I arrived about 40 minutes latet (8 am) and was told a one hour wait. I went to my car as instructed. At 940 am I called inside to see if I was forgotten. They told me I was next. At 1015 they called and said they were ready for me. The whole time only a few p... read more
This was the longest I’ve ever waited to be seen and it was under 15 minutes. We have only positive things to say about CC ER. They treat you with care and compassion.
Business response:
Hello Mr. Terry, We really appreciate you taking the time to share your 5 star rating with us! We are so grateful you chose our Culebra facility! That was funny.....the longest you've ever had to wait....... We are always here to help 24/7. Thank you for the kind words they really made our day!!!!!! It was our privilege to serve you! Please get well soon and thanks again.
You all did awesome I just wish you could of Prescribe something for me to take because I feel horrible the Motrin and the Tylenol or not helping
Extremely Rude front desk help and RN Greg horrible service. Telling me if I didn’t like to wait I can leave. What kind of service is that??? Horrible in all reality it is a zero star.
Business response:
Thank you for bringing this matter to our attention. We strive to provide the highest level of care, and we regret this was not your experience. Trish from our leadership team attempted to call you to address your concerns but was unable to reach you. At your convenience, please call Trish at 210-446-5846.
Frequently asked questions about Complete Care
How is Complete Care rated?
Complete Care has a 4.9 star rating with 8,467 reviews.
When is Complete Care open?
Complete Care is closed now. It will open at 9:00 a.m.