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Continent Village
- Apartments
- Columbus, OH
About this business
Location details
6374 Busch Blvd, #358, Columbus, OH, 43229, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I can see myself living here the rest of my life... To me, this is the best place to live in Columbus as you're literally minutes away from everything. Polaris shopping, Easton Shopping, Dublin, Ohio State. It's all very accessible. Decent living; decent rent. I can see myself living here the rest of my life.
Office theft/roaches/bedbugs Roach infested and reports of bedbugs from neighbor. After 15 months of complaining about roaches and several other issues with the apartment the decided it would just be easier to give me a 30 day notice to leave even though I was perfect with my rent for 15 months. I told them I am a disabled veteran and and I need these things fixed for my health. Three days later they give me a 30 day letter to leave property. Every time I complained about something I would get some sort of “lease violation “... read more
Business response:
We truly apologize for your negative experience. We take the comfort of our residents very seriously and encourage you to communicate with our customer service email direct, so we can remedy any issues you may be experiencing. However, we are unable to locate any information regarding your residency. Please contact our property at customerservice@live5812.com with your concerns. Thank you for your comments.
Stay Away!!! They’re only worried about money. Raised the rent but nothing was renewed, updated, NOTHING. Told them when I moved in the air filter wasn’t replaced and made my apartment smell like dog they never came to fix it. Heater never worked no matter how many times I called maintenance to fix it so I had to buy heaters for the apartment. Carpet was never replaced so my time living there the carpet came apart. Pretty sure I was charged for those damages. Dishwasher broken never replaced, mold began growing places and th... read more
Business response:
We welcome comments both positive and constructive as they help us to make improvements where necessary and to stay connected to our valued residents. If you would like to assist us with our continuous improvement efforts, please contact us at customerservice@live5812.com with your contact details so that we can review these issues and take appropriate action. Thank you.
Roaches This place is horrible. The interior is nothing like the pictures (I did virtual tour due to COVID-19). Apartments are roach infested with roaches coming out of vents. There is also mold. Leasing office does little to fix problems. Do not lease here.
Business response:
Our goal is to provide you with a home that you can enjoy and we are happy to work with you to improve your resident experience. Please contact us through the leasing office or through our website, live5812.com, so that we can ensure that all needed services are scheduled. Thank you for your comments.
DON’T RENT HERE!!! I was a resident FOUR YEARS AGO and they just submitted a collection on June 6, 2020 for over $1,000! Not only is the charge not justified, I am now being denied for apartments and have no where to go when my lease is up at my current place in September. The management is trash, the buildings are gross, and the residents are disgusting. I would smell pot 24/7. People would leave their trash in the lobby. My balcony was rotten. I was told my rent would NOT go up at the end of my lease but when it came time ... read more
Business response:
Please contact us at live5812.com so that we can review your account with you. Thank you.
TL:DR- There is better around, but this will do? I lived here for about a year so I will try to keep this brief. Pros: -Quiet. -Affordable. -Units are pretty spacious. -Not a lot of traffic, Continent Village is kind of out of the way. -Near two bigger cities, so it’s convenient if you need to shop/run errands. -Management (for the most part) is quick to address issues. -Maintenance is also relatively fast to address problems. Cons: -ROACHES + the contracted pest-control is virtually USELESS. If you have an infested unit, yo... read more
Business response:
We would like the opportunity to improve your resident experience and ask that you contact us through our website, live5812.com, so that we can review your service needs. We appreciate all comments both positive and constructive as they help us to review our processes and make improvements where necessary. We do not offer incentives for positive reviews. Thank you for your comments.
Things keep breaking as time goes on There have been several things all of a sudden going out such as our AC (in July and I am PREGNANT) a leak under the bathroom sink, door knobs not turning and getting stuck, and many other things. We have asked to get our door knobs fixed several times and nothing. They said they checked everything before they moved us in but I think they over looked some things...
Business response:
We would like to make sure that all of your service requests have been scheduled and ask that you contact your resident manager and/or community director so that we may address and resolve your concerns. Thank you for your comments on your home at Continent Village.
Trash, trash, and more trash The leasing office is shady. AXS Opportunity Fund is even more shady. Be prepared to contact the CFPB and the BBB when you move out.
Bad Apartment Quality and Rude Management I would NOT recommend this apartment complex. I have lived here for 2yrs and in April 2017 I came home to the ceiling collapsing in my bedroom and water and plaster all over my tv , dresser and the floor. I contacted the office and they came out and plastered a new board in the ceiling. In May it began to rain through the board into my bedroom and plaster began to fall. I contacted the office and told them simply putting up a board did not fix the issue and that the roof needs to be ... read more
Business response:
Thank you for taking the time to advise us of your recent experience at Continent Village. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service we provide our valued residents. If there is anything we can do to improve your experience, please let us know by contacting us directly.
Frequently asked questions about Continent Village
How is Continent Village rated?
Continent Village has a 4.3 star rating with 862 reviews.
When is Continent Village open?
Continent Village is closed now. It will open at 9:00 a.m.