Cottages at Hemet's cover image
Claimed

This profile has been claimed by the business owner or representative.

Cottages at Hemet

4.7

About this business

Location details

1177 S Palm Ave, Hemet, CA, 92543, United States

Get directions
4.7463 reviews
Select a rating
Kristin's profile image
Kristin 
2 years ago

I liked the location in Hemet - seemed safer than others. It got good ratings. They do have activities, but my dad only went to happy hour weekly. They come weekly and do housekeeping in each room and wash clothes. The food though was not healthy. Lots of fried food, heavy sauces and soups which aren't good for anyone. 

Business response:

Thank you so much for your positive 4 star review. We are disappointment to see that you are not pleased with our menu items and invite you to speak with Executive Director so that we can find alternative options for your father. We are here to provide the best possible care and service to your father and want to keep an open line of communication. We look forward to speaking with you. 

Ronn H's profile image
Ronn H 
3 years ago

We picked this community because of, the proximity, communication, positive information from the staff, and the cleanliness of the environment. They have had turnover in the staff. Overall, our satisfactory is very good, and I am glad that my loved one is there. 

Janice's profile image
Janice 
3 years ago

Wonderful service. Staff is SO nice. 

Business response:

Thank you for your 5-star review! 

anonymous's profile image
anonymous 
3 years ago

We really like that Pacifica Senior Living has little individual cottages that hold up to a certain amount of residents and we really like the community itself. All of the staff have been super nice and helpful and they were extremely accommodating when it came to our loved one moving in. Based on our experience so far we would recommend this community to other families. 

Business response:

Thank you for your 5-star review! 

D.H.'s profile image
D.H. 
3 years ago

The facilities are nice, they're clean and well done. It's not a place where you should just leave your parent or loved one and not worry. You'll want to always stay engaged with the staff and their team to make sure things are going well. That may be for the case for any other place, but still, make sure to stay engaged so that you know what's going with your loved one there. Also, make sure that they will call you when there's an issue, because that didn't always happen for me. 

Business response:

Thank you for taking the time to leave our community a positive review! We hope you have a great day! 

anonymous's profile image
anonymous 
3 years ago

Pacifica Senior Living Hemet is a very clean community that has really nice and friendly staff working there. We do think the meals and dining service and activities is good and the overall value for the money is really good. Based on our experience so far we would recommend this community to other families 

Business response:

Thank you for taking the time to leave our community a positive review! We hope you have a great day! 

Michelle J's profile image
Michelle J 
3 years ago

Excellent customer service, well kept grounds, great team from [name removed] to [name removed]. [name removed] pleasurable. [name removed] - [name removed] came to my home and went thoroughly through step by step process. I would recommend facility to family and friends. 

Business response:

Michelle, thank you for taking the time to leave a positive review for Pacifica Hemet. We appreciate the kind words about our incredible team members! 

Robin T's profile image
Robin T 
3 years ago

Pacifica has been wonderful! Everyone is very nice and professional absolutely love [name removed] 

Business response:

Robin, your satisfaction is our top priority. Thank you for taking the time to leave us this positive review about your experience with our community! Take care! 

anonymous's profile image
anonymous 
3 years ago

Out of all of the places that we went and looked at, Pacifica Senior Living Hemet has definitely been the best fit for our loved one. Every time I have been over here everyone is super friendly and helpful. I would recommend highly them to others. 

Business response:

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Pacifica Senior Living Hemet. Thanks for taking the time to leave us this great review! 

Frequently asked questions about Cottages at Hemet

How is Cottages at Hemet rated?

Cottages at Hemet has a 4.7 star rating with 463 reviews. 

When is Cottages at Hemet open?

Cottages at Hemet is open now. It is open 24/7.