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Cottages at Hemet

4.7

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Location details

1177 S Palm Ave, Hemet, CA, 92543, United States

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4.7484 reviews
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anonymous's profile image
anonymous 
3 years ago

Pacifica Senior Living Hemet is a very clean community that has really nice and friendly staff working there. We do think the meals and dining service and activities is good and the overall value for the money is really good. Based on our experience so far we would recommend this community to other families 

Business response:

Thank you for taking the time to leave our community a positive review! We hope you have a great day! 

Michelle J's profile image
Michelle J 
3 years ago

Excellent customer service, well kept grounds, great team from [name removed] to [name removed]. [name removed] pleasurable. [name removed] - [name removed] came to my home and went thoroughly through step by step process. I would recommend facility to family and friends. 

Business response:

Michelle, thank you for taking the time to leave a positive review for Pacifica Hemet. We appreciate the kind words about our incredible team members! 

Robin T's profile image
Robin T 
3 years ago

Pacifica has been wonderful! Everyone is very nice and professional absolutely love [name removed] 

Business response:

Robin, your satisfaction is our top priority. Thank you for taking the time to leave us this positive review about your experience with our community! Take care! 

anonymous's profile image
anonymous 
3 years ago

Out of all of the places that we went and looked at, Pacifica Senior Living Hemet has definitely been the best fit for our loved one. Every time I have been over here everyone is super friendly and helpful. I would recommend highly them to others. 

Business response:

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Pacifica Senior Living Hemet. Thanks for taking the time to leave us this great review! 

Tim T's profile image
Tim T 
4 years ago

very nice 

Business response:

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to share your positive experience. Have a great day! 

Tracy M's profile image
Tracy M 
4 years ago

very satisfied- - organized - professional - pleasant/happy/nice - well kept up - clean - my mom is VERY happy living here and well looked after. 

Business response:

Tracy, we are so happy to read such a great review about Pacifica Hemet! We hope you have a great day. 

Anonymous's profile image
Anonymous 
4 years ago

The community seems to be under transition. There are some parts that are good about the community. I do recommend you stay on top of the situation of care for your loved one. There seems to be a high level of turnover of staff. This makes it hard to get consistent care for your loved one. The staff are accommodating to the needs; however, again the family needs to keep the follow through with the staff to make sure things get done for their loved one. The biggest inconsistency was from the medication distribution team while... read more

Business response:

We'd like the opportunity to discuss your review, so if you're willing, please contact our Executive Director at (951) 916-4009. We hope to hear from you to resolve this matter. 

Lori R's profile image
Lori R 
4 years ago

Great tour guide [name removed]. Very informative and patient. Answered all questions. Provided great assistance. 

Business response:

Lori R, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

anonymous's profile image
anonymous 
4 years ago

The care team is responsive and caring. They did an exceptional job of understanding our needs and recommending the appropriate level of care. The environment is warm and inviting. 

Business response:

We're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Take care! 

Frequently asked questions about Cottages at Hemet

How is Cottages at Hemet rated?

Cottages at Hemet has a 4.7 star rating with 484 reviews. 

When is Cottages at Hemet open?

Cottages at Hemet is open now. It is open 24/7.