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Cottages at Palm Springs
- Assisted Living Facilities
- Palm Springs, CA
About this business
At Cottages at Palm Springs, we offer dedicated Independent Living, Assisted Living, Memory Care, and short-term Respite Care. Here, you or your loved one will benefit from personalized care plans and a full menu of onsite amenities, helpful services, and life-enriching activities.
Location details
1780 E Baristo Rd, Palm Springs, CA, 92262, United States
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I had good tour of this community. Everything went well, everyone was kind to my family, and I. The community looked good from what we saw. The staff was helpful, and our questions were answered. It was a good experience, but I did not feel this was the facility for my mother, and her needs.
Business response:
Hello, we're happy to hear you had such a positive experience with our team!
Brookdale Palm Springs was our second pick for dad. We were impressed by the community but decided against it because we did not like the dorm style layout of the rooms.
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
My mother-in-law was a resident here. I explained to them explicitly how she behaves and they assured me they could handle her.They should have been more honest because after three weeks they said they could no longer care for her. It was a horrible experience.She was incontinent while there and after being relocated to another community she no longer has those issues. I don't believe they know how to care for patients with dementia and the only reason I scored them a 3 is they may be a good fit for someone who needs more he... read more
Business response:
Linda, we regret to hear that you had this experience with Brookdale-Palm Springs. Pacifica Senior Living Palm Springs is now under new ownership and would like to thank you for bringing this matter to our attention. We regret that you had a negative experience, and have used your review as an opportunity to improve. We are extremely proud of our community and staff and invite you in to see how we have changed for the better. Thank you for again for leaving feedback.
When I had taken my tour of this community I had noticed how spread out everything was. There was many different buildings and all of the cottages where separated. I did not like the fact of how far my mother would have to walk with her walker to go play an activity or get to the dinning room. She would just say its not worth it and stay in her apartment because of how difficult it would be to get there. I did not think this is the right place for anyone who may have any sort of handicap the way the floor plan is set up.
I only lived here for a short time but I was very pleased with my experience that I had. The staff where all wonderful and made accommodations to meet my needs. I have no complaints about the food and enjoyed the activity program they offered throughout the week.I would recommend this place to anyone looking into retirement.
Business response:
Hi there, thank you so much for your positive comments about Pacifica Senior Living Palm Springs!
This place is a huge upgrade from the previous place my loved one was at. They have been very responsive and all around wonderful. The staff really took the time to get to know my aunt and make her feel welcomed in her new living environment. The food is always good and they have a wide variety of fun activities for the residents to participate in throughout the week, I would defiantly recommend this community to anyone looking into retirement.
Business response:
Hello, thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience here; our staff will definitely be happy to read what you wrote. We put resident experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to seeing you again.
My mother is adjusting well to this community, everyone is helpful, caring, and has great interaction with my mother. The meals are good, I haven't heard any complaints. The place is clean and well kept up. They offer a variety of activities, they take her to out to make sure she's interacting with other residents.
Business response:
Hi, thank you for taking the time to share your review, your opinion is very important to us. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!
This community did not seem active enough. They offer cottages and they only available one they had was to small. This community recently changed to only accept residents 75 or older and my loved one was to young. We would have chosen this community if we could.
Business response:
Hello there, thank you; we appreciate your feedback!
Good hearted people with highly active staff comprise the soul of this collective garden situated, cottage-based, community of seniors. The setting appealed to my 91 y/o mom. The activities director Elliot was a very over-the-top facilitator of joy and great ideas and she immediately felt at home with his spirit. My mom's 1-bedroom room in the memory care cottage is new, nicely spacious and clean. She immediately made friends with a buddy resident. Thanks to Brookdale for the very hard work of Kenny and Theresa. They helped ... read more
Business response:
Thank you for taking the time to let us know how we did. We hope you have a great day!
Frequently asked questions about Cottages at Palm Springs
How is Cottages at Palm Springs rated?
Cottages at Palm Springs has a 4.7 star rating with 232 reviews.
When is Cottages at Palm Springs open?
Cottages at Palm Springs is open now. It is open 24/7.