Cottages at Palm Springs

Anonymous 

on AplaceForMom

10 years ago

The staff members have all done well with the care that my father is receiving from them at Brookdale Palm Springs. They are good at keeping us informed if there is any kind of a problem, so we appreciate that. 

Anonymous 

on AplaceForMom

10 years ago

They're wonderful people. We are very happy with them. They are very accessible and we are very happy. When it comes to meals they seem to be very flexible, and went over detailed likes and dislikes my loved one has, and have stuck to it. It seems to be comparable in price compared to others, and they have worked with us to go over the care plan and our price has even come down a little. 

Anonymous 

on AplaceForMom

10 years ago

The Brookdale Palm Springs is a nice community. It has a lot of activities. We haven't had any major issues. It's clean. Everyone is nice. It's expensive. Everything has been going well. 

Anonymous 

on AplaceForMom

10 years ago

I felt like their information was like an open book, no surprises. They did a really good job treating us all like a part of their family rather than a business opportunity. In our case we are all out of town and it has been great to know that our loved once are cared for and safe. I'm very happy with Emeritus at Palm Springs. 

Anonymous 

on AplaceForMom

11 years ago

My mom doesn't like the food. It could be fresher. With her care, they follow the rules, they are taking care of her pretty well, with meds. They are attentive when she needs something. When I correspond with them, I get a friendly reply, and they are very attentive It's 20 miles from me, but we live far out in the desert. But everything she needs as far as medical treatment and pharmacies is close to her; this was important in choosing the location. 

Gary 

on AplaceForMom

11 years ago

They are the best we have ever seen, and we searched for months. They offer a good social environment with lots of activities. There really isn't anything that I would like to see improved or done better. 

PDCue 

on AplaceForMom

11 years ago

We were very impressed by this facility and the sales staff. Mark & David spent a lot of time with us talking about our difficult situation and whether or not it was appropriate for my parents (it was not) and for that we were really appreciative. They recommended another facility (not run by Emeritus) that ended up being a good fit, so they have a lot of credibility with us. We also liked the open campus setting and location was beautiful. It had a very "homey" feel both in the assisted living and memory care units. 

Anonymous 

on AplaceForMom

11 years ago

Mom wrapped up her first week. She is adjusting nicely and both staff and other residents have been welcoming and helpful. She is enjoying the activities and finds the food to be prepared well and a good variety. The laundry and housekeeping services were excellent. We have already recommended the facility to a friend for his mother. 

Anonymous 

on AplaceForMom

11 years ago

It’s beautiful community. It’s very close to my house which might be a really good selling point. The residents all seemed very happy. My dad loves the community he’s in, but I might feel safer with him being in this community rather than the one he’s currently in.