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Cottages at Palm Springs

4.4

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1780 E Baristo Rd, Palm Springs, CA, 92262, United States

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4.4315 reviews
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Anonymous 
12 years ago

Mom wrapped up her first week. She is adjusting nicely and both staff and other residents have been welcoming and helpful. She is enjoying the activities and finds the food to be prepared well and a good variety. The laundry and housekeeping services were excellent. We have already recommended the facility to a friend for his mother. 

Business response:

Thank you for your review. 

Anonymous's profile image
Anonymous 
12 years ago

It’s beautiful community. It’s very close to my house which might be a really good selling point. The residents all seemed very happy. My dad loves the community he’s in, but I might feel safer with him being in this community rather than the one he’s currently in. 

Business response:

We're disappointed to hear you had a negative experience and thank you for sharing your thoughts. We are now under new ownership and invite you back to see the Pacifica difference! 

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Jim N. 
12 years ago

My second tour at this location with my 73-year-old mother in the past year. The appearance of the grounds went from very good to great in my estimation so far. It looks like the property has been refreshed over the last 12 months with paint, furniture, lighting, etc., which indicates a caring attitude about the visual and living aspects of the facility. Mr. Mark Maxwell (Community Relations Director) is a pleasure to communicate with. Seems to have a love for his job that transfers over to the other staff and guests. All ... read more

Business response:

Thank you for taking the time to leave your review. Now under new ownership we invite you back to see and feel the Pacifica difference! 

J. C.'s profile image
J. C. 
12 years ago

Emeritus is set up with six to eight different cottages, with eight rooms per cottage. They all have single rooms, and just one that is a locked dementia unit. The rest have beautiful grassy areas and covered porches. They have nice handicap accessible private bathrooms in each room. There is a group dining room and kitchen at one end of each cottage and big living room with a fire place at the other end of the cottage. In between there is the nurses station an medicine cart. There are probably 45-65 residents total. The dem... read more

Business response:

Thank you~ 

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Son 
12 years ago

They have a bunch of little cottages there. It's just a different kind of situation. Each cottage had it's own dining room but the the rooms weren't as big. 

Business response:

Thank you~ 

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Serge B 
12 years ago

I believe we found the best place for my friends Russell Mc Farland and Gertrud Kiwitt. Your selection worked very well. We only visited 3 places out of the 6 offered and decided on Emeritus Palm Springs. The staff there was very gracious and helpful. It is difficult to have one person well and one handicapped making this big transition but it is going to be ok with a little more time for Gertrud who is taking it pretty hard. I am coaching them the best I can and there is only one problem for them and that's the food. Not en... read more

Business response:

Thank you~ 

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Daughter 
12 years ago

The way they have it set up, it's just not great. The grounds are pretty but the facility itself isn't that great. The dining room is a little tiny. They have separate buildings with blocks of rooms so your building has a like a dining hall. It's not really a restaurant. It's like they cart it in from somewhere else and if you have friends in another building then you can't have dinner with them. It's very bizarre. 

Business response:

We're disappointed to hear you had a negative experience and thank you for sharing your thoughts. We are now under new ownership and invite you back to see the Pacifica difference! 

Loray Dewett's profile image
Loray Dewett 
13 years ago

Excellent! You're getting what you pay for over there. The care is excellent. It's a very good caring staff and they get the things done that need to be done. There are not tons of activites but there are a few everyday. My mother-in-law loves them. They play bingo, have movie night with popcorn, excercise and coffee hour every morning, and they have other games too. They cover a wide range of things. It's all been very positive. She likes the people, she likes the food. She said to me "I cannot find anything wrong!" 

Business response:

Thank you, we appreciate your feedback. 

Dominic's friend's profile image
Dominic's friend 
2 weeks ago

Unappealing. In need of refurbishing. Only one area to gather and entertain residents and that even has offices in it. Nothing going on outside. They need landscaping. Paint. New furniture. No escape from the urine smelling dining area right outside your very small and not very interesting room. As expensive (or more -as your care needs increases) as several, much nicer assisted living homes in the area. No go. 

Business response:

Thank you for taking the time to leave feedback, though we regret that this has been your experience with us. Our staff work diligently to guarantee that our cottages and main building are clean and pleasant spaces. We also have a hardworking landscaping team here every day to maintain our grounds and keep our community looking its best. We recognize that we will not be the right fit for everyone’s needs, and we wish you the best of luck in your search for the best senior living. 

Frequently asked questions about Cottages at Palm Springs

How is Cottages at Palm Springs rated?

Cottages at Palm Springs has a 4.4 star rating with 315 reviews. 

When is Cottages at Palm Springs open?

Cottages at Palm Springs is open now. It is open 24/7.