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Courtesy Nissan

4.3

About this business

Location details

1777 N Central Expy, Richardson, TX, 75080, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
SunClosed
4.312,759 reviews
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momoalsine's profile image
momoalsine 
8 months ago

She was very helpful and kind , you can tell she like what she’s doing 

Business response:

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Nissan. We're looking forward to your next visit with us! 

867192's profile image
867192 
8 months ago

Professional, Polite reviewed recalls advised time frame to complete. great service and a car wash! Awesome! 

Business response:

Hello! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help! 

JaJa W's profile image
JaJa W 
8 months ago

This is my second time buying a vehicle here! The customer service is exceptional. Luis V was my sales guy, he did a fantastic job :) I've never had anything bad to say about Courtesy until now. So while Luis and I waited for detail crew to finish "cleaning " which took about an hour. Pissed was an understatement when I got the truck and realized it wasn't clean. There was dust and dirt in window ledges. Smh. This was my first electric so it should have been charged. It was given to me on 12%. Yall need to do better seriousl... read more

Business response:

Hello! This is Angela Molina, I'm the Owner Loyalty Manager here at Courtesy Nissan, thank you so much for your continued trust in Courtesy Nissan and for recognizing Luis. We're glad he provided you with a great experience again! We sincerely apologize for the condition your vehicle was delivered in. That’s not the standard we hold ourselves to, especially when it comes to something as important as delivering a clean and fully prepped vehicle. We truly appreciate your honest feedback. I'm looking forward to speaking with yo... read more

blf3585's profile image
blf3585 
8 months ago

I always love the amazing customer service the Courtesy Nissan team provides. They always go above and beyond. 

Business response:

We're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day! 

fitz33.bg's profile image
fitz33.bg 
8 months ago

I always received excellent Service from Courtesy Nissan and staff. Any problem I have they always listen. No matter what team member it may be. 

Business response:

Your satisfaction is our top priority. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! 

patcarranza's profile image
patcarranza 
8 months ago

Shauna was very helpful with taking care of my service and any questions I had. 

Business response:

Hello! We're happy you found our staff to be so supportive during your experience here at Courtesy Nissan. If you're ever in need of more help, please let us know! 

jennifer.moore0's profile image
jennifer.moore0 
8 months ago

Scheduling was easy, the service provided was excellent. It was my first service since buying my vehicle. I made an appointment for an oil change and thought that with an appointment it would be a quick turn around. I waited 2 hours for it to be completed. I was surprised by that. I've never had to wait that long for a scheduled service before. But I'm new to Nissan. Maybe that's typical. 

Business response:

Hi! Thank you for your feedback! We're glad to hear scheduling was easy and that you were happy with the service itself. We apologize for the longer-than-expected wait time. We understand how frustrating that can be. While delays sometimes happen, we’re always working to improve. We appreciate your patience and welcome you to the Nissan family! 

jlm4rb's profile image
jlm4rb 
8 months ago

Great service and quick work. Appreciated it especially AK. He did a great job. Thank you 

Business response:

Hi! Thank you so much for sharing about your experience with us! We're looking forward to your next visit with us! 

tashia.gonzalez's profile image
tashia.gonzalez 
8 months ago

Robert was awesome, very professional. He was very helpful in explaining what my car needed. 

Business response:

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Nissan. We are always more than happy to assist you if anything else comes up. Take care! 

Frequently asked questions about Courtesy Nissan

How is Courtesy Nissan rated?

Courtesy Nissan has a 4.3 star rating with 12,759 reviews. 

When is Courtesy Nissan open?

Courtesy Nissan is closed now. It will open at 9:00 a.m.