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Cpap.com
- Medical Supplies
- Stafford, TX
About this business
Location details
13235 N Promenade Blvd, Stafford, TX, 77477, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I recently purchased a 12V DC power cord from CPAP.com for my c-pap machine. I carefully opened the plastic bag and merely tried the plug to see if it fit - it did not fit. I already have 2 other DC power cords that are the same as this one so, when I searched on the website for a power cord that specifically fits my machine, the one I received is what was returned in the search results. I tried to return it but the site is claiming it's "medical equipment", but it's a power cord (which can be used for items other than cpap ... read more
Business response:
We have issued a full refund for this item. We've emailed our regulators to receive clarification on the medical classification of a power cord that powers a medical device. If they tell us that we can consider it non-medical, we will update our policy to exclude things like power cords.
Frequently asked questions about Cpap.com
How is Cpap.com rated?
Cpap.com has a 4.8 star rating with 5,260 reviews.
When is Cpap.com open?
Cpap.com is open now. It will close at 5:00 p.m.