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Cpap.com

4.8

About this business

Location details

13235 N Promenade Blvd, Stafford, TX, 77477, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.85,260 reviews
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Peter E's profile image
Peter E 
4 years ago

Erica was very helpful and got my order shipped right away 

Business response:

Awesome! Please let us know if there's anything else we can assist you with. 

Wendie M's profile image
Wendie M 
4 years ago

I had excellent customer service experience today. I want to buy an additional another mask & kit in the next few days. I am hoping I can request Jennifer to assist me again. Thank you again 

Business response:

You're most welcome! Thanks for sharing your experience with us and look forward to hearing from you again soon! 

John G's profile image
John G 
4 years ago

Sarah was very patient and helpful as she provided answers for the problems I was having on putting together my new CPAP machine. 

Business response:

Hi John, That's great! Thank you for sharing your experience with us and we hope to hear from you again soon. 

Sola O's profile image
Sola O 
4 years ago

I chatted with Erica for almost an hour. He was able to point me in the right direction. 

Business response:

Awesome! Thank you for sharing your chat experience with us. We hope to hear from you again soon, 

Chris H's profile image
Chris H 
4 years ago

Excellent customer service from Samantha! I have been so frustrated with Phillps recall and she walked me through my options with resmed and helped me order my new machine! Thanks Samantha. 

Business response:

Hi Chris, We are very sorry that you're having to deal with the recall. Thanks for sharing your shopping experience with us and we hope you enjoy your new machine! 

James F's profile image
James F 
4 years ago

I had an order that was sent to my old address. Erica took care of everything and placed a new order immediately. I have always had good experiences with this company. 

Business response:

Hi James, Thank you for letting us know that Erica, provided you with the service you needed. We hope to hear from you again soon! 

Lonnie G's profile image
Lonnie G 
4 years ago

I have used CPAP.com for 10 years. Customer service is always excellent! Erica did an exceptional job for me today! 

Business response:

Hi Lonnie, Thank you for being a loyal customer! We're glad to hear that Erica, provided you with the level of service you deserve. We hope to hear from you again soon! 

Christina W's profile image
Christina W 
4 years ago

I used the online Chat service today to request help with a return of a mask. I spoke with Samantha and she was extremely helpful and efficient and she went above and beyond to help me. If only all customer service interactions could be this professional and efficient. Thanks Samantha and CPAP.com! 

Business response:

Hey Christina, Thank you for sharing your chat experience with us! We appreciate your kind words and hope to hear from you again soon. 

Ernesto's profile image
Ernesto 
4 years ago

I had a great experience with Cpap.com. The agent I spoke with named Kyria was so helpful with finding a replacement tank for my older Cpap machine when all other avenues I tried locally with DME companies had failed to do so. And she was very pleasant, thorough and professional. I would highly recommend Cpap.com to take care of your Cpap needs based on my experience. Thank you Kyria! Ernesto 

Business response:

Hi Ernesto, Thank you so much for the recommendation! We're happy that Kyria, managed to provide you with the service you needed. Please let us know if there is anything else we can assist you with. 

Frequently asked questions about Cpap.com

How is Cpap.com rated?

Cpap.com has a 4.8 star rating with 5,260 reviews. 

When is Cpap.com open?

Cpap.com is closed now. It will open tomorrow at 8:00 a.m.