Cpap.com

Dan A 

on BBB

4 years ago

I needed to purchase a CPAP machine. After scrolling through a number of vendors I chose to call CPAP.com. I had a number of questions which were all answered patiently and knowledgeably by Karla. She then took my order, instructed me on having my prescription sent and my machine will be arriving one r two days later. This was handled efficiently and expertly by Karla. Thanks 

Pedro M 

on BBB

4 years ago

Samantha assist me with obtaining a copy of my prescription. She was very professional and cordial. 

Syd A 

on BBB

4 years ago

I was extremely satisficed with the level of service I received working with Camyatta at CPAP.com 

Ralph B. 

on BBB

4 years ago

I ordered my new CPAP machine on line after speaking with one of the wonderful people at CPAP.com. They helped me figure out exactly what to do. I called back later in the afternoon to make sure that my doctor had sent my prescription, he had not. I was livid. I was able to get to someone at my doctor's office and "expressed my displeasure" at their incompetence and they faxed it while I was on line. I called CPAP.com back to make sure they had received it. The woman I spoke to on the phone was extremely kind and went throug... read more

David S 

on BBB

4 years ago

Excellent customer service! Professional and knowledgeable. Darryl was exceptionally helpful, answered all of our questions, and was very patient 

Ruth G 

on BBB

4 years ago

Excellent customer service. I am a senior and Kyria patiently walked me through the process of sending my prescription via email. She made it easy to successfully process my purchase. 

Dawn D. 

on BBB

4 years ago

They have Cpap machines where nobody else did. When they didn’t, they let me know immediately. When I called I got a person in less than 5 minutes. The person immediately walked me through the refund process and helped me order one in stock. Very happy! 

Jeff N. 

on BBB

4 years ago

I want to commend Zachary who chatted with me on CPAP.com today to order a replacement CPAP machine for my wife. After looking to order a CPAP machine from Amazon and another website and finding that they were all sold out or discontinued I went on CPAP.com to order one. They had lots of the model that I wanted, and Zachary was able to confirm that within a few minutes. Zachary also identified which type of filters I would need and so I was able to add that to my order. He also brought up the prescription I had uploaded to t... read more

Len S 

on BBB

4 years ago

Sarah handled a shipping mix up for me (a long time CPAP Customer) very efficiently and professionally! Quickly researched and figured out the shipping issue and processed a quick replacement order for shipment. Today was an excellent experience with Sarah and CPAP text message Customer Service… It sure beats on line chatting and telephone CS alternatives and the circuitous do-loops! 5 stars!