Cpap.com

Marino R 

on BBB

4 years ago

I called earlier in the day to get technical help and got great service from Darryl. I then logged on to place my order and had to call to get support to place my order and then spoke to Jennifer. I got excellent service from these people! I appreciated the time and attention given by both. Good employees are hard to come by. Kudos to your organization for having these exemplary employees represent you. 

Jose M 

on BBB

4 years ago

Great website & price, and even better customer service! Purchased an incorrect part and Erica was so helpful and kind in assisting me. So happy I chose this company instead of the competition!!!!! Thanks again Erica!!!!!! 

Suzanne P. 

on BBB

4 years ago

I spoke with Carol and couldn't have been more pleased. I am replacing a CPAP machine that has been recalled with a difference machine. Carol was professional, pleasant, increased my knowledge of CPAP machines and accessories greatly, and I have been using one for over 5 years. She is very knowledgeable and explains and answers any questions in a most understandable manner. I feel so much more comfortable for future use of this machine for my sleep apnea. 

Scott S 

on BBB

4 years ago

Karla M. was a delight to work with on my supplies. She knew her products well along with shipping options as I really needed to receive it before making a big trip. I've ordered a CPAP from them in the past and other supplies and have been very happy. 

Sandeep S 

on BBB

4 years ago

I had purchased humidifier for a f30 mask and tubing which is incompatible. I have AirMini. So I had to return it. I used the phone text service. Erica responded and helped promptly. She easily understood the issue and processed the return process. It was seamless. Loved it. Didn’t have to hold on phone for 30 minutes with being bounced around! Erica was fantastic! 

William M 

on BBB

4 years ago

I have been using Cpap.com for many years . They always find a way to keep me compliant with my Cpap therapy. Thank you to Erika and Sarah 

Mike W 

on BBB

4 years ago

Zachary was great. He answered all my questions and gave me all the options I would need for a better night sleep. I'll be busy this week trying all his suggestions. 5 stars. 

Amanda B 

on BBB

4 years ago

Erica was extremely helpful in canceling an item on my order through text message services. I have ordered from this company before and just placed another order. They are fast and helpful. Thank you! 

Patricia G 

on BBB

4 years ago

I had a live chat with Samantha. She was helpful and knowledgeable. Although I have not yet resolved the power situation for this cpap device, she gave me some guidance and parts for follow up. Every encounter I've had with cpap.com has exhibited good customer service.