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Cumnor Hill House Care Home
- Assisted Living Facilities
- Oxford, ENG
About this business
Location details
Breeches End Cumnor Hill, Oxford, ENG, OX2 9FW, United Kingdom
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The team at Cumnor Hill House did a wonderful job helping us to celebrate my dad's birthday with a fantastic meal for the whole family. My dad has only been resident there for a few months but we all really appreciate the team's efforts to make all of us feel like part of the community.
Business response:
Thank you for your kind words. Family is at the ethos of everything we do here at Cumnor Hill House so we are pleased that you all feel welcome.
Mum celebrated her 90th birthday with a fine dinning experience.My god food cooked by the chef was outstanding as was lees service I'm pretty sure no care home could have matched this experience mum loved it so a big thank you to all.
Business response:
Thank you for your lovely feedback. It is the teams pleasure to ensure that Mum had a great day.
Rooms - looked in those close to me which were excellent - mine was awaiting refurbishment?
Business response:
I am so pleased you enjoyed your stay and thank you for booking in another week. We look forward to welcoming you.
We had the fine dining experience to celebrate my Mum's 93rd birthday. The food was superb, the choice of drinks good. The team who served us were very attentive and made sure we had everything we needed. The arranging was very easy. The room is very comfortable and the fact we can stay there as long as we want makes it all a very relaxing time. Thanks again to head chef Neal and all the team, a thoroughly enjoyable time.
Business response:
Thank you for this review. We always endeavour to ensure our fine dining experience is of the highest standards and enjoyed by everyone.
My cousin moved to Cumnor Hill House in December 2024 and the staff could not have been better at supporting both her and me during the move. They made sure that she felt welcomed and took extra time to help her understand the routines. She really enjoys the different activities, especially the dementia choir. Whenever I visit, I too am made welcome. We have enjoyed sharing lunch and high tea in the Bistro area which is a lovely place to sit and chat. It is a great relief to me and my brother that she is well cared for, cont... read more
Business response:
Thank you for your lovely comments which I will pass on to the team. Your cousin has settled into the home wonderfully and it is our privilege to continue to care for her.
The staff at Cumnor Hill House are exemplary. I can't praise their caring, attention to detail highly enough. From the moment we visited to the time my mother spent as a respite resident to try it out, to the time she moved in permanently, they made the process stress free and seamless. Their standards far exceed other care homes. My mother is settled and content which is a huge weight off my mind. With me living abroad, the quick response to emails and keeping me informed of events is vital. I have complete confidence they ... read more
Business response:
Thank you so much for these kind words. When we admit a resident to Cumnor Hill House we "admit" the family too. It is great to hear that we have exceeded your expectations and that you can be at peace all those miles away. Mum has settled in well, I see her everyday and her smile is radiant. She is enjoying her new life.
We attended the afternoon tea organised by the staff at Cumnor Hill House for my mother's 92nd birthday. It was beautifully laid out, in the library, with a delicious selection of sandwiches, cakes, birthday cake, drinks etc. Everyone was very helpful, friendly and kind. Nothing was too much trouble. My mother had a wonderful birthday and we all loved sharing it with her.
Business response:
Thank you. The team work very hard to make these days special and individual for our residents and their families. I am so pleased it was a success.
First class care in all areas. Thank you so much.
Business response:
Thank you for your kind comment. We aim to ensure a high service delivery at all times for our residents and their families.
My mum came to Cumnor Hill via hospice, and we were aware that she was end of life. I have worked in care my self for 33 years, so I was a little anxious, but we were welcomed warmly to a home that was beautiful. She had a very nice room looking onto the garden, which was important due to her being in bed. Every concern we had, met with a warm, friendly, and interested approach. All of the team were approachable when it came time for her end of life care. I could not have asked for better and in all the homes I have worked, ... read more
Business response:
Every resident is important to us and meeting their individual needs is our priority and I am delighted you feel we achieved that.
Frequently asked questions about Cumnor Hill House Care Home
How is Cumnor Hill House Care Home rated?
Cumnor Hill House Care Home has a 4.8 star rating with 182 reviews.
When is Cumnor Hill House Care Home open?
Cumnor Hill House Care Home is open now. It is open 24/7.