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Cumnor Hill House Care Home

4.8

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Breeches End Cumnor Hill, Oxford, ENG, OX2 9FW, United Kingdom

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4.8185 reviews
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K W's profile image
K W 
a year ago

My mum came to Cumnor Hill via hospice, and we were aware that she was end of life. I have worked in care my self for 33 years, so I was a little anxious, but we were welcomed warmly to a home that was beautiful. She had a very nice room looking onto the garden, which was important due to her being in bed. Every concern we had, met with a warm, friendly, and interested approach. All of the team were approachable when it came time for her end of life care. I could not have asked for better and in all the homes I have worked, ... read more

Business response:

Every resident is important to us and meeting their individual needs is our priority and I am delighted you feel we achieved that. 

Barry S's profile image
Barry S 
a year ago

Mum stayed on a month respite stay. We could not recommend how satisfied and pleased we were with the home, the care, and the staff enough. From managers down to floor staff, they are totally professional caring attentive. Mum enjoyed her stay so very much and she has asked to express her satisfaction to three members of staff in particular for their help and lovely conversation which helped to an enjoyable stay with a view to permanent stay. Thanks. 

Business response:

Thank you for the nice words. We look forward to welcoming Mum again in the future. 

H J's profile image
H J 
a year ago

I enjoyed my second respite care stay at Cumnor Hill House. The staff were wonderful. I look forward to staying there again. 

Business response:

It is our privilege and pleasure to be included in our Cumnor Hill House family and look forward to seeing you again. 

David A K W's profile image
David A K W 
a year ago

I stayed at Connors Hill House Residential care home for 3 weeks while my wife had an operation and recuperated with my son and his wife. I found the whole experience an entirely happy time with great facilities, friendly attentive, and highly professional staff. If I ever need to live in a care home full time in this area this Joint would be top of my list for preference. 

Business response:

Thank you for the wonderful comments and the lovely feedback you gave me in person yesterday. 

Will B's profile image
Will B 
a year ago

My Mother was living at home sleeping 20 hours a day and given days to weeks to live. She was taken off all meds. It was too difficult to look after her at home as she couldn't walk and it took 2 live-in carers to get her into her wheelchair or on the loo. We moved her to Cumnor Hill. Set on beautiful grounds. It was for end-of-life care. However, a month later my Mum is now awake most of the day, can walk, is in the physio gym cycling from a chair, has made biscuits and her BP is down. The Physio has made her much stronger.... read more

Business response:

We are so pleased with the change in her well-being. We always strive to ensure residents are given every opportunity to maximise their potential to live life to the full. 

G B's profile image
G B 
a year ago

Very friendly and efficient staff. A very enjoyable and relaxing visit. 

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Ali L 
a year ago

Yesterday was my friend's 90th birthday held in the fine dining area for 8 people. I want to say that from the first time I met the head chef l to organise the meal to the actual day I received nothing but professionalism. The serving staff were amazing and friendly to make this a special day. I travel and eat out frequently here and abroad and I can honestly say the food and presentation were outstanding. The quality you would expect to receive in any fine-dining restaurant. Thank you so much to the head chef. Regards. 

Business response:

Thank you for this amazing review. Your comments have been passed on to the Head Chef who always delivers to the highest standard. 

Hilary D's profile image
Hilary D 
a year ago

This is my second experience of visiting a resident at Cumnor Hill House. On every occasion I have been greeted with politeness and made to feel very welcome. The carers have always been helpful and kind. The rooms are exceptionally clean and well-maintained. The food is excellent. I would like to see more activities for the residents and more fresh air in the building. 

Business response:

Thank you for your kind words. We work very hard to provide a varied activities program with one-to-one time set aside for those residents who do not wish to participate in group activities. 

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Philip K 
a year ago

My friend spent eight years here. At first, he used to go out daily to catch a bus; at the end, a hoist was needed to move him. However, he was always clean, comfortable and looked after in an environment that was as attractive as many hotels. The staff - despite a period, now past, of rapid turnover - has always been willing, approachable and patient. 

Business response:

Thank you for your review; I will pass your kind comments on to the team. 

Frequently asked questions about Cumnor Hill House Care Home

How is Cumnor Hill House Care Home rated?

Cumnor Hill House Care Home has a 4.8 star rating with 185 reviews. 

When is Cumnor Hill House Care Home open?

Cumnor Hill House Care Home is open now. It is open 24/7.