Cumnor Hill House Care Home

Catherine H 

on Carehome.co.uk

a year ago

My mother has been a resident at Cumnor Hill House for six years. She has always been treated with kindness and compassion and the care she has received is exceptional. She is extremely well looked after and very happy here. The staff are truly wonderful and ensure that all her needs are met, they go above and beyond their everyday jobs to ensure Mum has what she needs and, as a family, we are so grateful to each and every one of them. The staff member on the reception actions every request, management work very hard to ensu... read more

S M 

on Carehome.co.uk

a year ago

Cumnor Hill House is, in our family experience, an exceptional residential home. It is professionally managed with highly experienced management. The staff are wonderful and caring and take a real pride in their work and the home. I have seen, at first hand, genuine kindness and compassion. This is an incredibly challenging sector so the standards that are achieved are all the more impressive. Highly recommended. 

P R 

on Carehome.co.uk

a year ago

My father has been at Cumnor Hill House for the last four months and the care he has received has been very good. The staff treat my dad with total respect and dignity, especially with him suffering from mixed dementia his behaviour can sometimes be challenging. 

T S 

on Carehome.co.uk

a year ago

Cumnor Hill House is truly fantastic, the whole team, from the carers, house-keeping, hospitality, activities and management team, the home really does go above and beyond and I am so happy my friend is happy here at Cumnor Hill House. The management team are always on hand to sort things out quickly and make a great team. I will be recommending this home to anyone I know. 

S H 

on Carehome.co.uk

a year ago

Mum has been a permanent resident since September 2022. She had three periods of respite care prior to this. Mum made the choice to move from independent living to a residential home - a big change. The team supported her and me in the transition compassionately and professionally. Mum has been made to feel part of a 'family'. The atmosphere is warm, friendly and calm. Like all homes providing care there are vacancies - in no way does this impact on the care or support Mum gets. The team have endless time for her. She is an ... read more

Stephen W 

on Carehome.co.uk

2 years ago

Very friendly and relaxed but also well-organised and confident. 

Anita R 

on Carehome.co.uk

2 years ago

I visit a resident here once a week. I find the staff very approachable and helpful. The standard of care seems to be very good. I feel that the person I visit is cared about as well as for. 

Esme W 

on Carehome.co.uk

2 years ago

We are most impressed by the care which is provided here at Cumnor Hill House Care Home. Although apparently short of carers, the carers give 100% attention when dealing with the resident, kind, considerate, helpful and understanding. The two resident nurses are absolutely outstanding in everything they do and say and I am kept up to date on my husband's medical situation. The meals provided are better than a five-star hotel, first-class in choice and presentation. There is always a warm welcome when arriving at the home and... read more

Letitia H 

on Carehome.co.uk

2 years ago

I came to Cumnor Hill House Care Home after a fall. I was given a stroller. The room prepared for me had a hospital bed. I was told I can contact for help 24/7. I appreciate the care, thoughtfulness, compassion and kindness of the staff. Thank you.