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Dave's Hot Chicken

4.8

About this business

Location details

14750 Preston Rd., Dallas, TX, 75254, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to 10:45 p.m.
Tue10:30 a.m. to 10:45 p.m.
Wed10:30 a.m. to 10:45 p.m.
Thu10:30 a.m. to 10:45 p.m.
Fri10:30 a.m. to 10:45 p.m.
Sat10:30 a.m. to 10:45 p.m.
Sun10:30 a.m. to 10:45 p.m.
4.85,137 reviews
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Lauren B.'s profile image
Lauren B. 
rating
a year ago

Dave's NOT Chicken is a life changer for those that don't eat chicken. I am infinitely grateful it was brought back after being offered for the first 1/2 of 2024. This location specifically does a decent job handling orders (both dine-in and online). The cauliflower takes a bit longer, so expect to wait if you order it. The ambiance is nice - this location feels a lot more open and spacious than other ones. The tables are always clean and well-maintained. My go-to order is a cauliflower slider (Hot) with the cauliflower bi... read more

Business response:

Thanks for taking the time to share your experience with us! If you have an extra minute, would you mind connecting with us at http://tellusdirect.com/dhc ? We would love a chance to hopefully impress you and earn that last star. 

S S.'s profile image
S S. 
rating
a year ago

Prices have increased by about $3.00 - $4.00 for the #2 we normally get and all items generally. They have lost us as a customer accordingly. We were all set to order yesterday, but when I went to the website and saw the increased prices we decided that was a line we would not cross. Billionaires & their Corporate price gouging is causing prices to skyrocket & we are maxed out. Our paycheck can't keep up any more so we are cutting out eating out but we thought we could occasionally eat a less expensive take out option but no... read more

Business response:

**S S.** We understand that rising prices can be frustrating, and we’re sorry to lose you as a guest. We do our best to keep quality high while navigating increased costs, but we hear you. If things ever change, we’d love to welcome you back. 

Carmela B.'s profile image
Carmela B. 
rating
a year ago

Chicken wasn't flavorful. The amount of food vs the price we paid was not comparable! 1 extra strip literally cost over $5 and I will say it is not worth it! 

Business response:

Sorry to hear the chicken didn’t meet your expectations, Carmela. We appreciate your feedback on the portion sizes and pricing—it helps us improve. Thank you for giving us a try! 

Rasta F.'s profile image
Rasta F. 
rating
a year ago

I've been a regular customer at this location, but I've noticed some patterns that concern me. On multiple occasions when I chose not to tip the order taker, my orders were consistently mishandled. To ensure I wasn't imagining this, I tested it over several visits. Each time, there was an issue--whether it was being told they ran out of red trays and serving my food in to-go boxes or claiming they were out of extra Dave's sauce when I requested it. These repeated incidents feel like a lack of professionalism, which undermin... read more

Business response:

We’re sorry to hear about the concerns you’ve experienced as a regular guest. Professionalism and consistency are core to what we strive for, and we’ll address this feedback with the team. Please visit dhcfeedback.com to share more details so we can follow up and work to ensure a better experience moving forward. 

destini W.'s profile image
destini W. 
rating
a year ago

i love Dave's hot chicken but this is my absolute least favorite location. i dont like it so much i get mad when i accidentally order online here. don't get me wrong the service is good but the food is really a miss. every time i get a slider and cheese fries the slider bun is always soggy and when i get cheese fries there is hardly any cheese on them. 

Business response:

Seeing a 2-star review is a sign we have more work to do. We’d like to make it up to you and show you what we’re really about. Please reach out at http://dhcfeedback.com when you can 

Keith A.'s profile image
Keith A. 
rating
a year ago

The taste is just off as well as it has a weird aftertaste. We couldn't even finish our second slider and threw it away. This is a chain joint that I will not be going to again. There are far better smaller hot chicken restaurants just about everywhere 

Business response:

We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://dhcfeedback.com? We're looking forward to the opportunity to turn your experience around 

Landry S.'s profile image
Landry S. 
rating
a year ago

over priced, over-rated, HORRIBLE location. The food is tasty, but spending $30 on two combo meals when the drink isn't included and some of the food is missing- no thank you. AND the drink isn't included with the combo...AND their idea of a large drink is equivalent to a small McDonalds drink. So ridiculous- I can go to Popeyes and get the same tasting sandwich for WAYYYYYY cheaper and the drink is included in the combo AND part of the combo isn't missing. Miss me with Dave's 

Business response:

Thank for your feedback. We’re sorry to hear that your experience didn’t meet your expectations, especially regarding the value and completeness of your order. We’re addressing these issues to ensure better service in the future. For more detailed feedback, please visit "tellusdoc.com/dhc." We hope to have another chance to impress you. 

Kailey R.'s profile image
Kailey R. 
rating
2 years ago

I was excited to try but I just didn't like it at all :( I got mild and the chicken just tasted like straight up cumin powder was rubbed all over it. Didn't finish it. Was a bummer but just not what I was hoping for. Mac and cheese was okay. Chocolate shake was fine. Fries and Dave's sauce were the best part but nothing that crazy. 

Business response:

"We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at https://tellusdirect.com/dhc. -Julie  " 

Christopher R.'s profile image
Christopher R. 
rating
2 years ago

This place has great customer service the people are great the only problem I have is the chicken is just not good it has no flavor and this my 2nd attempt at trying this place and the first time was at a different location I don't see how everyone could eat here 

Business response:

We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you-Julie 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.8 star rating with 5,137 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is open now. It will close at 10:45 p.m.