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14750 Preston Rd., Dallas, TX, 75254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 10:45 p.m. | |
| Tue | 10:30 a.m. to 10:45 p.m. | |
| Wed | 10:30 a.m. to 10:45 p.m. | |
| Thu | 10:30 a.m. to 10:45 p.m. | |
| Fri | 10:30 a.m. to 10:45 p.m. | |
| Sat | 10:30 a.m. to 10:45 p.m. | |
| Sun | 10:30 a.m. to 10:45 p.m. |
I was excited to try but I just didn't like it at all :( I got mild and the chicken just tasted like straight up cumin powder was rubbed all over it. Didn't finish it. Was a bummer but just not what I was hoping for. Mac and cheese was okay. Chocolate shake was fine. Fries and Dave's sauce were the best part but nothing that crazy.
Business response:
"We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at https://tellusdirect.com/dhc. -Julie "
This place has great customer service the people are great the only problem I have is the chicken is just not good it has no flavor and this my 2nd attempt at trying this place and the first time was at a different location I don't see how everyone could eat here
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you-Julie
The mac n cheese was good, i can't say the same about the chicken. The spices were spicy but had no flavor, but the chicken was soft.
On Friday, November 3, 2023 we ordered a "Hot Box" with fries and 6 sauces. for carry-out. I drove 15 minutes to pick it up and reviewed the order with the man at the counter. He handed me a bag that was tied and taped closed and assured me item by item that everything in my order was included. After driving back home and opening the bag, I discovered that our fries and sauces were NOT included. I called the store and spoke with the manager. He apologized for the mistake and said that the next time I came in the store, our... read more
Business response:
I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie
Was sooo looking forward to trying Dave's Hot Chicken! I went inside specifically because it was my first time. The dude at the counter had no clue about any of the food, nor could he answer any of my questions. He had to ask the manager what was in their coleslaw. I ordered a medium hot slider with my coleslaw on the side, to go. He talked me out of medium and said I should just go with a mild and I told him I liked spicy... So he convinced me to go with mild. Big mistake, no flavor! My sandwich was cold, soggy, and they l... read more
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie
Used to come in all the time, got the 2 tender combo. Came in tonight, no longer an option!!! Same price now for a SINGLE tender combo!!! What a rip off. No longer our favorite hot chicken place.
Business response:
We'd really love a second chance to earn those 3 extra stars. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
I ordered online for pickup from here one night during the week. I got the Combo #3 which comes with 1 tender, 1 slider, fries and a drink $14.99. I got a small chocolate shake for my drink $1.70 upcharge. I do not handle spice well so I went pretty conservative with Lite Mild on the tender and Mild on the slider. The tenders have good flavor but they are not crunchy at all. They are a decent size but for what you get it is way overpriced in my opinion. The fries were pretty good, little seasoning on them and perfectly crisp... read more
Business response:
If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? We would like to make this up to you! -Julie
Bad service horrible chicken was not impressed thought it would be better was not even better than Tyson chicken from Walmart.
Business response:
I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie
I have eaten there with my husband at several locations and was shocked by the prices and food portion for each Combo. For 9.99 you get 1 tender with fries and drink?? No thank you, everyone should go to the West Plano location where they have 2 Tenders with fries for 11.99
Business response:
We hate to hear that our guests were not satisfied. We would really like a chance to change your mind. If you have a minute, please reach out to us at https://tellusdirect.com/dhc
Dave's Hot Chicken has a 4.8 star rating with 5,661 reviews.
Dave's Hot Chicken is open now. It will close at 10:45 p.m.