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14622 Ventura Blvd., Unit 102, Sherman Oaks, CA, 91403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to Midnight | |
| Tue | 10:00 a.m. to Midnight | |
| Wed | 10:00 a.m. to Midnight | |
| Thu | 10:00 a.m. to 1:00 a.m. | |
| Fri | 10:00 a.m. to 1:00 a.m. | |
| Sat | 10:00 a.m. to 1:00 a.m. | |
| Sun | 10:00 a.m. to Midnight |
Ordered and did a pick up. The next day my grandson (only one who ate this food) had food poisoning!!!!! Called corporate office in Pasadena. No live person ever answers the phone. Reception goes to voice mail, customer service goes to voicemail. Filled out form online and received an AI response!!!! The manager at this location has never contacted me!!!! I will never go to this location again.
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you?
The food is good. My biggest issue with buying Dave's at this point, is that I'm spending $20+ for a meal (not including tip) and they serve me with very minimal fries and limited sauce. Like damn, why am I spending so much for some bull. It's just not worth it at this point, I'd rather spend $15 at in n out and tip them there for more food to eat. Now I'm going to go get some shawarma from down the street because they wanna sell kids meals for $20. Call me a big back, idc I'm tired, my pockets are tired, and in this economy... read more
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you?
Honestly, barely any human contact could be a good thing to some people - but it was cold here. The fries were cold and overcooked, chicken was okay (5/10). The "toast" was just white bread. Sauce was a canes knockoff. I won't be coming back here. Overpriced. Small chicken tenders. Highest option is two tenders.
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
Never ever use grubhub or yelp to order. Rude useless and takes 40 minutes to order for pick up and turns out they jacked me for extra money!!! Never use then they were rude on phone at some call centre in the Philippines. Delete them both
Business response:
We apologize for any letdown during your visit. Your feedback matters to us. Let's make it right at dhcfeedback.com. Thank you.
BRO TS IS AMAZING FR!! THE FOOD IS FIRE. The customer service is very good this chicken hot like a bitch
Great customer service and food. Steph is awesome. Great location, and good parking. Z z z z z x x z z. Z x z x z x
Business response:
Your kind words have made our day! We're always here whenever you need us. Do visit again soon!
Just left here... chicken isn't the same as it usually is. Only one size no small or large. Paid for ranch and didn't receive said ranch
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you?
Waited about 30min for a mediocre chicken sandwich. Everyone else that waited got a free drink and received an apology for the wait.. not me.. also, everyone else who came in after myself was told about a free shake if they completed the survey. I guess they don't want my criticism. Don't know why this place treated me different than everyone else. Not a welcoming experience for myself.
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
When I went to Dave's I took my friend and he did not a good experience, because a person sitting near me BURPED really loud!!! And he-was really traumatized, and he his lost his appetite.
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
Dave's Hot Chicken has a 4.6 star rating with 958 reviews.
Dave's Hot Chicken is open now. It will close tomorrow at 12:00 a.m.