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10728 Westview Parkway, San Diego, CA, 92126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to 11:00 p.m. |
I absolutely LOVE your chicken. A++++++ But maybe rather than apologizing EVERY TIME for the super LOOOOONG wait for the food... come up with a faster system. Seems ridiculous to wait 30+ minutes for chicken tenders. I'll come once every couple months because they're THaT good, but I'd eat there once a week if the wait wasn't so long.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at dhcfeedback.com and we will make this right
Service brings this place down to a 2. Order online 3 times and get a pickup time. still have to wait 20 minutes after the pickup time
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
Twice a friend an I ordered for pickup at 9pm and twice we've had to wait 20+ minutes to get our food. Why even order online and ahead of time if we have to wait a large amount of time. We ordered an hour and a half in advance and watched people order after us, get their food first.
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you?
Service sucks.. waiting time is about 40 minutes to get chicken. Have only 30 minutes on my break . They should have a good system like raising canes or McDonald's or in n out . They are super slow in serving customers. I understand if it's currently busy but at least give the customer a heads up especially if there are about 20 people doing online orders are ahead of me when there are only 2-3 people waiting inside. Food is great but to wait 30 to 40 minutes for a chicken tenders.. this is my 3rd time and I'm done waiting :... read more
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
Your TV ads are so disgusting with slop all over the faces of the actors it would make me sick to eat any of the food you offer.
Business response:
We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at dhcfeedback.com.
Come on Dave's Hot Chicken corporate since you bought Dave's you have raised the prices twice 5% and the 4% and you took away the drinks from the menus. I heard of prices gouging your new customers but this is insane. You don't have to get all your money back in one year. Food is still good but not worth the price anymore.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at dhcfeedback.com and we will make this right
25+ minutes for an online order. I might as well just sit down somewhere instead. Bread quality is below poor. I'm not even sure if their bread is even real. That's how serious I am about the quality
Ehh, sorry but I'm not a fan. I know they have their loyal customers but it's not for me. It's not only the chicken that for me it's too over seasoned but it's over priced considering the portions. For the prices they have I might as well go to a sit down restaurant. The customer service ain't that good, workers look over whelmed, frustrated & tired the both times I went & it took a long time to get our food. Bread was good, Mac & Cheese a bit bland tho I did love their Crinkle Fries but if I want good crinkle fries I can ju... read more
Business response:
Appreciate you giving us a shot, Andy. Sounds like our style didn’t quite hit for you, and we get that everyone has their own taste. We never want service to feel off, though, so we’ll keep working to make things smoother for our team and guests. Thanks for the honest feedback!
Ehh, sorry but I'm not a fan. I know they have their loyal customers but it's not for me. It's not only the chicken that for me it's too over seasoned but it's over priced considering the portions. For the prices they have I might as well go to a sit down restaurant. The customer service ain't that good, workers look over whelmed, frustrated & tired the both times I went & it took a long time to get our food. Bread was good, Mac & Cheese a bit bland tho I did love their Crinkle Fries but if I want good crinkle fries I can ju... read more
Business response:
Appreciate you giving us a shot, Andy. Sounds like our style didn’t quite hit for you, and we get that everyone has their own taste. We never want service to feel off, though, so we’ll keep working to make things smoother for our team and guests. Thanks for the honest feedback!
Dave's Hot Chicken has a 4.6 star rating with 1,317 reviews.
Dave's Hot Chicken is open now. It will close tomorrow at 12:00 a.m.