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Dave's Hot Chicken
- Chicken Shop
- San Diego, CA
About this business
Location details
10728 Westview Parkway, San Diego, CA, 92126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to 11:00 p.m. |
The food was not bad , but I did wait 1 hour just to get 2 orders of the #2 combo my online order said it would be done at 7:03 it ended up being done at 7:40 or so and I was there at 6:40 ... honestly this makes me want to go to canes instead. Hopefully the online ordering timing will be better next time because it doesn't look like the follow the times.
Business response:
Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time.
Decent food but as usual, very slow with bad service. This time i got a bit of extra attitude. I ordered from the kiosk and didnt get a receipt. We told them we didnt get one and then the interrogation proceeded, lol. Yes, me and my son are trying to steal food. I offered to show them my credit card and this staff walking by said i was rude. No, rude is not believing your customers and peppering them with questions. Few seconds later, i see the guy who said we were rude putting in a roll of receipts. I cannot make this... read more
Online ordering worked just fine but pick up was disorganized and slow. Family said the food was good but not for those watching their sodium intake.
Got out of the gym and just trying to get a light snack before bed but had to wait was over 40 mins long. It was semi-busy but it wasn't that busy to were everyone had to wait 40+ mins. The food was good though but only come if you have the time!!
Business response:
Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time.
Ordered chicken and cancel it because Mia her been waiting for 30 minutes . I never received the Money back and on top of that they used my card the next day for the same order . Complained and nothing happens . They said they have no control etc . Be careful . Report to my bank as fraudulent charges . Kids running the place so be careful with your credit card. Hate to give bad review but seen lots of people all the time . Not a responsible restaurant / owner .
Business response:
We're sorry we didn't meet your expectations. Help us improve and earn those extra stars. Share your concerns at dhcfeedback.com. Thank you.
I absolutely LOVE your chicken. A++++++ But maybe rather than apologizing EVERY TIME for the super LOOOOONG wait for the food... come up with a faster system. Seems ridiculous to wait 30+ minutes for chicken tenders. I'll come once every couple months because they're THaT good, but I'd eat there once a week if the wait wasn't so long.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at dhcfeedback.com and we will make this right
Service brings this place down to a 2. Order online 3 times and get a pickup time. still have to wait 20 minutes after the pickup time
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
Twice a friend an I ordered for pickup at 9pm and twice we've had to wait 20+ minutes to get our food. Why even order online and ahead of time if we have to wait a large amount of time. We ordered an hour and a half in advance and watched people order after us, get their food first.
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you?
Service sucks.. waiting time is about 40 minutes to get chicken. Have only 30 minutes on my break . They should have a good system like raising canes or McDonald's or in n out . They are super slow in serving customers. I understand if it's currently busy but at least give the customer a heads up especially if there are about 20 people doing online orders are ahead of me when there are only 2-3 people waiting inside. Food is great but to wait 30 to 40 minutes for a chicken tenders.. this is my 3rd time and I'm done waiting :... read more
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.5 star rating with 1,081 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close at 11:00 p.m.