This profile has been claimed by the business owner or representative.
Dave's Hot Chicken
- Chicken Shop
- New York, NY
About this business
Location details
944 8th Avenue, New York, NY, 10019, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 2:00 a.m. | |
| Tue | 10:30 a.m. to 2:00 a.m. | |
| Wed | 10:30 a.m. to 2:00 a.m. | |
| Thu | 10:30 a.m. to 2:00 a.m. | |
| Fri | 10:30 a.m. to 2:00 a.m. | |
| Sat | 10:30 a.m. to 2:00 a.m. | |
| Sun | 10:30 a.m. to 2:00 a.m. |
This ain't it. Ordered 2 chicken Sandwiches with fries. No cole slaw nor sauce just cheese. I told them Mild. There was too much seasoning despite that. Chicken, fries the meal was good but there's too much rub. Unnecessary. It ruined the meal. BEWARE tell them no rub might as well because I ordered Mild & there rub overtook everything.
Business response:
Sorry to hear you had a bad experience. We never want anyone to feel that way about their visit. If you’re open to it, we’d love to hear more about what went wrong. Please reach out to us at http://www.dhcfeedback.com so we can try to make things right.
I wish I took a photo of our meals yesterday but when I tell you, I took one bite and threw it away. I'm being genuinely honest I didn't even give it away to a homeless person because it was so bad. My mind was boggling with how this place is even in business, when there are so many wonderful chicken places and other eateries in the city. It was just this paprika powdered bite. The flavor was so funky and it was on everything. It was on the fries. It was on the chicken. The only thing that tasted somewhat OK was the french... read more
Business response:
I apologize for the experience you had with us. Your feedback is important, and we are committed to improving our services. Please reach out to us at http://www.dhcfeedback.com so we can discuss this further and work towards a resolution.
Was really craving a good hot chicken sandwich so thought I'd try out Dave's. Honestly, could barely eat it. Was greasy and the flavor just wasn't there. Wouldn't get again.
Business response:
Thanks for bringing this to our attention. It’s clear we need to do better. If you could get in touch with us at http://tellusdirect.com/dhc, we'd welcome the chance to make it up to you.
At first glance the food looked amazing. Turns out food was mid at best. SUPER salty and DRY. WAIT time was about 30 mins. Dirty they don't clean the store. I now have diarrhea because of this establishment. Thank you Dave's Hot Chicken for the garbage experience!
Business response:
Dang, we're sorry you didn't get the service you deserve. We’re taking this to heart and we want to fix it, straight up. Tell us what's up at http://tellusdirect.com/dhc and we'll work hard to turn it around for you.
The outside of the tender is seasoned, but the inside it is bland, no flavor what so ever. The fries are just fries. The customer service was excellent. The place was small but decorated nicely.
Business response:
Oh no! This isn't the experience we wanted for you. We're here to make it better and would love another chance. Visit us at http://tellusdirect.com/dhc to discuss how we can improve your impression of us
The staff was very nice and the restaurant clean. The food was fresh .... but we just didn't like it. The chicken portion was decent but the fry portion wasn't - not for the price (way too small). The mac and cheese was watery (oily?) and pasta too soft. The fries were ok but I didn't like the seasoning. It has a sweetness to it I just didn't care for. Now the chicken ... I thought the seasoning would be mixed in the batter. But instead it's like a dust or powder on the chicken. I got the medium and it had so much of... read more
Business response:
We're truly sorry to hear that we didn't meet your expectations during your visit to Dave's Hot Chicken. We value your feedback and would like to make it right. Your satisfaction is important to us, so please help us improve by providing more details about your experience at www.tellusdirect.com/DHC. We appreciate your understanding and hope to have the opportunity to serve you better in the future.
Good chicken. But... a 45 min wait for what is essentially fast food at their 85th st location. This is so poorly managed and the kitchen does not have their act together. 4 people up front only 2 on the back and 50 people waiting agitated Advice: try ordering on-line. Oh, they also got the order wrong. Words of warning. There is a HUGE difference between their Medium and Hot as far as spiciness. One is delicious, one will have you drenched in sweat. Make sure they get your order right!
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right
I mean i think the hype they created around it hurt it to begin with. The chicken itself has no flavors. It all comes from the dust they throw on it and then throw the exact same dust on the fries. its an oppressive amount of salt and "dave's sauce" is a just chortle mayo and not that great either. I will say they get a 2 because their employees were great, and they deserve recogmition.
Business response:
We'd really love a second chance to earn those 3 extra stars. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
Not sure how three tenders 2 no seasoning (no bread on any) turned into 2 tenders medium and two hot tenders with fries? All had bread...nothing can turn me off more than not getting my order right so two stars
Business response:
Hi Lara, We'd really love a second chance to earn those 3 extra stars. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.5 star rating with 2,471 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close tomorrow at 2:00 a.m.