This profile has been claimed by the business owner or representative.
Dave's Hot Chicken
- Chicken Shop
- New York, NY
About this business
Location details
944 8th Avenue, New York, NY, 10019, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 2:00 a.m. | |
| Tue | 10:30 a.m. to 2:00 a.m. | |
| Wed | 10:30 a.m. to 2:00 a.m. | |
| Thu | 10:30 a.m. to 2:00 a.m. | |
| Fri | 10:30 a.m. to 2:00 a.m. | |
| Sat | 10:30 a.m. to 2:00 a.m. | |
| Sun | 10:30 a.m. to 2:00 a.m. |
At first glance the food looked amazing. Turns out food was mid at best. SUPER salty and DRY. WAIT time was about 30 mins. Dirty they don't clean the store. I now have diarrhea because of this establishment. Thank you Dave's Hot Chicken for the garbage experience!
Business response:
Dang, we're sorry you didn't get the service you deserve. We’re taking this to heart and we want to fix it, straight up. Tell us what's up at http://tellusdirect.com/dhc and we'll work hard to turn it around for you.
The outside of the tender is seasoned, but the inside it is bland, no flavor what so ever. The fries are just fries. The customer service was excellent. The place was small but decorated nicely.
Business response:
Oh no! This isn't the experience we wanted for you. We're here to make it better and would love another chance. Visit us at http://tellusdirect.com/dhc to discuss how we can improve your impression of us
The staff was very nice and the restaurant clean. The food was fresh .... but we just didn't like it. The chicken portion was decent but the fry portion wasn't - not for the price (way too small). The mac and cheese was watery (oily?) and pasta too soft. The fries were ok but I didn't like the seasoning. It has a sweetness to it I just didn't care for. Now the chicken ... I thought the seasoning would be mixed in the batter. But instead it's like a dust or powder on the chicken. I got the medium and it had so much of... read more
Business response:
We're truly sorry to hear that we didn't meet your expectations during your visit to Dave's Hot Chicken. We value your feedback and would like to make it right. Your satisfaction is important to us, so please help us improve by providing more details about your experience at www.tellusdirect.com/DHC. We appreciate your understanding and hope to have the opportunity to serve you better in the future.
Good chicken. But... a 45 min wait for what is essentially fast food at their 85th st location. This is so poorly managed and the kitchen does not have their act together. 4 people up front only 2 on the back and 50 people waiting agitated Advice: try ordering on-line. Oh, they also got the order wrong. Words of warning. There is a HUGE difference between their Medium and Hot as far as spiciness. One is delicious, one will have you drenched in sweat. Make sure they get your order right!
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right
I mean i think the hype they created around it hurt it to begin with. The chicken itself has no flavors. It all comes from the dust they throw on it and then throw the exact same dust on the fries. its an oppressive amount of salt and "dave's sauce" is a just chortle mayo and not that great either. I will say they get a 2 because their employees were great, and they deserve recogmition.
Business response:
We'd really love a second chance to earn those 3 extra stars. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
Not sure how three tenders 2 no seasoning (no bread on any) turned into 2 tenders medium and two hot tenders with fries? All had bread...nothing can turn me off more than not getting my order right so two stars
Business response:
Hi Lara, We'd really love a second chance to earn those 3 extra stars. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
There's a dirty pigeon feather in my food. The fries and chicken sandwich were good though. Cleanliness is important to me
Business response:
Hi, We'd really love a second chance to earn those 3 extra stars. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
The place is super small so on a busy day you sadly won't be sitting after walking all those blocks. The food had very little seasoning sadly. Save your money and try something else.
Business response:
We'd really love a second chance to earn those 3 extra stars. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
So the delivery was so late (1 hour) that the food was not soggy and not as it was intended. I'm not able to rate the total quality but I ate the chicken with out the bread and it seemed to be a good spot. The delivery ruined the experience.
Business response:
We'd really love a second chance to make this right. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.6 star rating with 2,307 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 10:30 a.m.