Dave's Hot Chicken

4.5

Chicken Shop
New York, NY

About this business

Restaurants Chicken Shop Halal

Location details

944 8th Avenue, New York, NY, 10019, United States

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Weekday	Schedule	Status
Mon	10:30 a.m. to 1:00 a.m.
Tue	10:30 a.m. to 1:00 a.m.
Wed	10:30 a.m. to 1:00 a.m.
Thu	10:30 a.m. to 3:00 a.m.
Fri	10:30 a.m. to 3:00 a.m.
Sat	10:30 a.m. to 3:00 a.m.
Sun	10:30 a.m. to 3:00 a.m.

4.52,574 reviews

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Bianca T.

a year ago

The line was so long today and there was no real effort on the staff's part to make the line go faster. Only taking 3-5 customers. I waited an hour and half for my chicken sandwich. The sandwich is just okay. If you want a quality chicken sandwich go across the street to Sophie's Cuban Cuisine. It is worth noting the slushy options are tasty. Inside the restaurant has no bathroom but a decent amount of seating. I wouldn't go back. The wait time was disappointing. It was obvious the staff did not want to give out the sandwich... read more

Business response:

I’m sorry to hear that the wait time and service didn’t meet expectations. Waiting an hour and a half for a sandwich is far from the experience we want for our guests, and it sounds like we could have done more to manage the line efficiently. We’re glad to know the slushies were a highlight, but we’d like to address the issues you mentioned and make it up to you. Please reach out to us at dhcfeedback.com so we can look into this further. Thank you for sharing your feedback; it helps us work toward a better experience for eve... read more

Robert S.

a year ago

chicken was decent quality but was very expensive and really had no flavor other than salt. would not go again. I'll spent half as much and go to popeyes next time.

Business response:

Seeing a 2-star review is a sign we have more work to do. We’d like to make it up to you and show you what we’re really about. Please reach out at http://dhcfeedback.com when you can

Rebecca S.

a year ago

I ordered for the first time here and normally I look for an ingredient list when ordering from new places, but couldn't find one on the Dave's website. I can't have cilantro/coriander (I'm one of those annoying people with the genetic hatred of it) but decided to take the chance and order. The moment I walked in the store, I knew I wouldn't be eating the food. It reeked of coriander in there! I call it my "lame superpower." One taste of the chicken dry rub and I had to trash the whole thing, sadly. In-store ingredient list ... read more

Business response:

I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at http://dhcfeedback.com so we can address your concerns.

R D.

2 years ago

This ain't it. Ordered 2 chicken Sandwiches with fries. No cole slaw nor sauce just cheese. I told them Mild. There was too much seasoning despite that. Chicken, fries the meal was good but there's too much rub. Unnecessary. It ruined the meal. BEWARE tell them no rub might as well because I ordered Mild & there rub overtook everything.

Business response:

Sorry to hear you had a bad experience. We never want anyone to feel that way about their visit. If you’re open to it, we’d love to hear more about what went wrong. Please reach out to us at http://www.dhcfeedback.com so we can try to make things right.

Matthew D.

2 years ago

I wish I took a photo of our meals yesterday but when I tell you, I took one bite and threw it away. I'm being genuinely honest I didn't even give it away to a homeless person because it was so bad. My mind was boggling with how this place is even in business, when there are so many wonderful chicken places and other eateries in the city. It was just this paprika powdered bite. The flavor was so funky and it was on everything. It was on the fries. It was on the chicken. The only thing that tasted somewhat OK was the french... read more

Business response:

I apologize for the experience you had with us. Your feedback is important, and we are committed to improving our services. Please reach out to us at http://www.dhcfeedback.com so we can discuss this further and work towards a resolution.

Kanika K.

2 years ago

Was really craving a good hot chicken sandwich so thought I'd try out Dave's. Honestly, could barely eat it. Was greasy and the flavor just wasn't there. Wouldn't get again.

Business response:

Thanks for bringing this to our attention. It’s clear we need to do better. If you could get in touch with us at http://tellusdirect.com/dhc, we'd welcome the chance to make it up to you.

Joseph S.

2 years ago

At first glance the food looked amazing. Turns out food was mid at best. SUPER salty and DRY. WAIT time was about 30 mins. Dirty they don't clean the store. I now have diarrhea because of this establishment. Thank you Dave's Hot Chicken for the garbage experience!

Business response:

Dang, we're sorry you didn't get the service you deserve. We’re taking this to heart and we want to fix it, straight up. Tell us what's up at http://tellusdirect.com/dhc and we'll work hard to turn it around for you.

Sairis C.

2 years ago

The outside of the tender is seasoned, but the inside it is bland, no flavor what so ever. The fries are just fries. The customer service was excellent. The place was small but decorated nicely.

Business response:

Oh no! This isn't the experience we wanted for you. We're here to make it better and would love another chance. Visit us at http://tellusdirect.com/dhc to discuss how we can improve your impression of us

Aubrie Q.

2 years ago

The staff was very nice and the restaurant clean. The food was fresh .... but we just didn't like it. The chicken portion was decent but the fry portion wasn't - not for the price (way too small). The mac and cheese was watery (oily?) and pasta too soft. The fries were ok but I didn't like the seasoning. It has a sweetness to it I just didn't care for. Now the chicken ... I thought the seasoning would be mixed in the batter. But instead it's like a dust or powder on the chicken. I got the medium and it had so much of... read more

Business response:

We're truly sorry to hear that we didn't meet your expectations during your visit to Dave's Hot Chicken. We value your feedback and would like to make it right. Your satisfaction is important to us, so please help us improve by providing more details about your experience at www.tellusdirect.com/DHC. We appreciate your understanding and hope to have the opportunity to serve you better in the future.