This profile has been claimed by the business owner or representative.
Dave's Hot Chicken
- Chicken Shop
- Artesia, CA
About this business
Location details
11615 South Street, Artesia, CA, 90701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 2:00 a.m. | |
| Tue | 10:00 a.m. to 2:00 a.m. | |
| Wed | 10:00 a.m. to 2:00 a.m. | |
| Thu | 10:00 a.m. to 2:00 a.m. | |
| Fri | 10:00 a.m. to 2:00 a.m. | |
| Sat | 10:00 a.m. to 2:00 a.m. | |
| Sun | 10:00 a.m. to 2:00 a.m. |
This location is the worst I have been to so far! Waited over 30 mins for my food and still did not receive my food in the end. 2-3 other orders that were the same or even bigger than mine were called before me. When I asked where my order was and mentioned that orders after mine were served before mine, they did not know where my order was and said that my order was very big (only ordered a #2 and #3) . In the end asked for a refund and was given attitude by not only the team member but also the manager as she basically thr... read more
Business response:
I apologize for the experience you had with us. Your feedback is important, and we are committed to improving our services. Please reach out to us at tellusdirect.com/dhc so we can discuss this further and work towards a resolution.
This location is the worst I have been to so far! Waited over 30 mins for my food and still did not receive my food in the end. 2-3 other orders that were the same or even bigger than mine were called before me. When I asked where my order was and mentioned that orders after mine were served before mine, they did not know where my order was and said that my order was very big (only ordered a #2 and #3) . In the end asked for a refund and was given attitude by not only the team member but also the manager as she basically thr... read more
Business response:
I apologize for the experience you had with us. Your feedback is important, and we are committed to improving our services. Please reach out to us at tellusdirect.com/dhc so we can discuss this further and work towards a resolution.
Just went to get cauliflower bites, and it was very disappointing. They looked gross. They tasted even worse. I was really excited to try these, but not here, not anymore. I waited a very long time just for these bites. The cashier was nice, that's about all I can say . I ate one or two and just couldn't do it.
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://tellusdirect.com/dhc? We're looking forward to the opportunity to turn your experience around
Just went to get cauliflower bites, and it was very disappointing. They looked gross. They tasted even worse. I was really excited to try these, but not here, not anymore. I waited a very long time just for these bites. The cashier was nice, that's about all I can say . I ate one or two and just couldn't do it.
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://tellusdirect.com/dhc? We're looking forward to the opportunity to turn your experience around
Don't get the Mac & cheese taste like velveta shells & cheese but less cheesy & coleslaw has no flavor. Everything else is good.
Business response:
I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at tellusdirect.com/dhc so we can address your concerns.
Don't get the Mac & cheese taste like velveta shells & cheese but less cheesy & coleslaw has no flavor. Everything else is good.
Business response:
I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at tellusdirect.com/dhc so we can address your concerns.
First off I love Dave's hot chicken but this location is not it. The food they gave me was cold like it was sitting for a while the chicken wasn't hot off the stove. The fries were also cold I went thru the drive in so maybe they get away with giving cold food there.
Business response:
Thanks for sharing your experience with us. It looks like we have some room to wow you next time. We'd love the chance to make it up to you—please reach out at http://tellusdirect.com/dhc so we can get started.
First off I love Dave's hot chicken but this location is not it. The food they gave me was cold like it was sitting for a while the chicken wasn't hot off the stove. The fries were also cold I went thru the drive in so maybe they get away with giving cold food there.
Business response:
Thanks for sharing your experience with us. It looks like we have some room to wow you next time. We'd love the chance to make it up to you—please reach out at http://tellusdirect.com/dhc so we can get started.
It was hard to enjoy my lunch, especially when they just opened & there was crumbs all over tables & sticky tables. Food was mediocre, not the best. I probably wouldn't come back again. Service was just ok, workers didn't seem to care much & I felt rushed.
Business response:
We're saddened to hear that your visit fell short of expectations. Rest assured, your experience matters to us, and we're committed to resolving any issues you encountered. Connect with us via http://tellusdirect.com/dhc, and we'll do our best to regain your trust.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.4 star rating with 627 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close tomorrow at 2:00 a.m.