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11615 South Street, Artesia, CA, 90701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 2:00 a.m. | |
| Tue | 10:00 a.m. to 2:00 a.m. | |
| Wed | 10:00 a.m. to 2:00 a.m. | |
| Thu | 10:00 a.m. to 2:00 a.m. | |
| Fri | 10:00 a.m. to 2:00 a.m. | |
| Sat | 10:00 a.m. to 2:00 a.m. | |
| Sun | 10:00 a.m. to 2:00 a.m. |
over 30 minutes to get my food with no one in the store, they forgot my order and had the nerve to ask me if i still wanted my food. no manager on duty, worst daves i have ever been too. staff need to be retrained in customer service, i wouldve been okay if they just apoligized but to give me attitude for messing up is unacceptable. avoid if you can. truly disappointed in this location. never been to a daves hot chicken so bad in my life
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you
How fn ridiculous & pricey!! I ordered a small lucky charms milkshake & this is what they gave me. A cup of small vanilla ice cream with lucky charms topping. It's like buying a peanut butter milkshake & they handed you a cup with vanilla ice cream with a tablespoon of peanut butter on top makes no sense! Someone please explain what a milkshake is to them! I feel ripped tf off. A 2 year old could have made this. I could have also bought some ice cream & box of cereal for this price & made my own. They should feel ashamed ... read more
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you
How fn ridiculous & pricey!! I ordered a small lucky charms milkshake & this is what they gave me. A cup of small vanilla ice cream with lucky charms topping. It's like buying a peanut butter milkshake & they handed you a cup with vanilla ice cream with a tablespoon of peanut butter on top makes no sense! Someone please explain what a milkshake is to them! I feel ripped tf off. A 2 year old could have made this. I could have also bought some ice cream & box of cereal for this price & made my own. They should feel ashamed ... read more
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you
This review is for yesterdays customer service 03/13/25, 12:30p This location does not know how to redeem "in-store" discount code...... Workers were saying they were only trained to scan QR code and had no idea what to do with the code I was provided when selecting in store code option Still haven't received a solution... attaching messages for reference
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you
This review is for yesterdays customer service 03/13/25, 12:30p This location does not know how to redeem "in-store" discount code...... Workers were saying they were only trained to scan QR code and had no idea what to do with the code I was provided when selecting in store code option Still haven't received a solution... attaching messages for reference
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you
Food is great and Dave's never messes that up. But . Who ever was working this day (2/18/2025 8:30pm) I had ordered two 2 slider combos, with small loaded fries sauces. I was missing two of the combos and I had to call Uber to explain and I received only part of my refund. I was starting to think it was the driver but the driver did everything they could to help. But I realized it was the workers because I tried to order again 3 times and I kept getting my order canceled!!! This definitely is bad for business and I recommend... read more
Business response:
Hi Hugo, Thanks for your support—we’re glad you love the food, but I’m really sorry about the order issues. That’s not the experience we want for our guests, and we’ll definitely be looking into what happened. We appreciate you bringing this to our attention and hope we can make it up to you next time!
Food is great and Dave's never messes that up. But . Who ever was working this day (2/18/2025 8:30pm) I had ordered two 2 slider combos, with small loaded fries sauces. I was missing two of the combos and I had to call Uber to explain and I received only part of my refund. I was starting to think it was the driver but the driver did everything they could to help. But I realized it was the workers because I tried to order again 3 times and I kept getting my order canceled!!! This definitely is bad for business and I recommend... read more
Business response:
Hi Hugo, Thanks for your support—we’re glad you love the food, but I’m really sorry about the order issues. That’s not the experience we want for our guests, and we’ll definitely be looking into what happened. We appreciate you bringing this to our attention and hope we can make it up to you next time!
Every Dave's location I've been to you can walk in and order/eat. This location is open until 2 AM on Friday & Saturday and their doors are locked. It's 12:24, pretty ridiculous. Won't be coming back anytime soon.
Business response:
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address this further. Please visit dhcfeedback.com so we can make it up to you.
Every Dave's location I've been to you can walk in and order/eat. This location is open until 2 AM on Friday & Saturday and their doors are locked. It's 12:24, pretty ridiculous. Won't be coming back anytime soon.
Business response:
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address this further. Please visit dhcfeedback.com so we can make it up to you.
Dave's Hot Chicken has a 4.3 star rating with 728 reviews.
Dave's Hot Chicken is closed now. It will open at 10:00 a.m.