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Dave's Hot Chicken
- Chicken Shop
- Omaha, NE
About this business
Location details
335 N Saddle Creek, Omaha, NE, 68131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 10:00 p.m. | |
| Tue | 10:30 a.m. to 10:00 p.m. | |
| Wed | 10:30 a.m. to 10:00 p.m. | |
| Thu | 10:30 a.m. to 10:00 p.m. | |
| Fri | 10:30 a.m. to 11:00 p.m. | |
| Sat | 10:30 a.m. to 11:00 p.m. | |
| Sun | 10:30 a.m. to 10:00 p.m. |
I wish I had read reviews before wasting $13. The chicken is average with added spice levels. I wish the spice/heat blend had a balance. It's just how much chili powder do you want piled on the thick breading. This is a chicken place and the chicken inside is just ok. The sauce is bland and heavy on the mayo. It's not worth a calorie to eat this. The bread is the saddest piece of square white sandwich bread. Just depressing when the competition has the BEST-you know who I'm talking about. The fries are pretty good and the pi... read more
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at dhcfeedback.com and we will make this right
drive threw is terrible. been waiting here for 15 mins not moving, fix your service. line hasnt moved since i got here
Business response:
We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you.
Food is good service is awful slow lazy employees seem very unhappy to be working or having to work. This is at the Saddle Creek location.
Business response:
We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you.
this place is absolutely ridiculous. I would not waste your time. I would take Chick-fil-A over this place any day. I have sat in for a half an hour and have not even received my meal. It's double the price of Chick-fil-A and the food is not even that great. We were not apologize to for the wait or offered anything for the delay. This place is absolutely awful.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at dhcfeedback.com and we will make this right
Good food, obnoxious wait when busy. Legit 45 mins for 2 pieces of chicken when busy. They will also process to go orders for people not in the restaurant ahead of customers dining in and actively waiting. At the end of the day, it's some greasy fried chicken that can be very good but the hype is 10,000% greater than the reality and to wait more than 15 mins for it? Ridiculous.
Business response:
Hey there, big thanks for the stellar five-star review! You're awesome! We're so glad you enjoyed yourself. Your kind words put a smile on our faces!
If you like waiting 30-45 mins for two pieces of chicken, this is your spot. Look no further
Business response:
Hey there, big thanks for the stellar five-star review! You're awesome! We're so glad you enjoyed yourself. Your kind words put a smile on our faces!
Honestly i have been to many locations and this by far is the worst. They don't answer the phone at strategic hours to avoid extra work and they dont understand what extra spice/seasoning means like bro if i ask for extra just do what i instructed? Its not hard i swear and i worked in a McDonalds it doesnt get worse than that but somehow these guys found a way. Maybe they can start listening to their customers when they ask for simple things like napkins? Or anything else they are PAYING for? Especially with ubereats and do... read more
Business response:
Thank you for taking the time to share your experience at our restaurant. We are sorry to hear that you did not enjoy your meal and that it did not meet your expectations. We take all feedback seriously and will work to improve the areas you mentioned. We would like to invite you back to give us another chance. Please connect with us https://tellusdirect.com/dhc and we will make it worthwhile
Chicken used to be very good when it first opened. Now, I can't go there anymore. I'm wondering if they changed chicken suppliers or something. The last three times, the chicken was just full of cartilage and just not good. I couldn't even finish it.
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you?
Well, I finally did it. I ordered Dave's hot chicken. First things first I ordered it through DoorDash. Didn't get my coleslaw. Didn't get my strawberry shake. They're already losing. I enjoy spicy food so I ordered hot. This was not hot. This was fit for heart patients, small children maybe, but not for someone like me who enjoys spicy food. I also got some macaroni and cheese, Kraft does it better. all in all this was a complete and utter disappointment. I don't see what the hype is.
Business response:
I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at tellusdirect.com/dhc so we can address your concerns.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.6 star rating with 2,398 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close at 10:00 p.m.