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335 N Saddle Creek, Omaha, NE, 68131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 10:00 p.m. | |
| Tue | 10:30 a.m. to 10:00 p.m. | |
| Wed | 10:30 a.m. to 10:00 p.m. | |
| Thu | 10:30 a.m. to 10:00 p.m. | |
| Fri | 10:30 a.m. to 11:00 p.m. | |
| Sat | 10:30 a.m. to 11:00 p.m. | |
| Sun | 10:30 a.m. to 10:00 p.m. |
I tried DHC for the first time this lunch hour. Ordered the #1combo, 2- tenders (med. heat)& fries and added a dish of coleslaw. First I want to say the service was great. order came quickly & hot. Tenders were over cooked for my liking very dry ! And way too salty with the seasoning. Cole slaw was nothing great Fries were cooked perfectly but the seasoning is way to salty for my taste buds. Over all glad I tried it but doubt I will be back. Price was $19.30 ( with out drink ) a little more that I expected to pay but w... read more
Business response:
Hi David, We'd really love a second chance to earn those 3 extra stars. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
I waited in line for 20 minutes for the chicken this weekend, when it was 15 degrees and you had to wait outside. When I finally got to order, I ordered a hot tender/slider combo meal with Mac n cheese and then an extra tender. When I got home I realized they gave me just a reaper slider meal with fries, and then they gave me my extra tender. But I was 1 tender short (which are $5 after tax), didn't get the Mac n cheese, and the spice level they gave me (which was wrong because I ordered hot) was so hot I couldn't eat my foo... read more
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie
Not a bad experience but the food is not what I was expecting. Great fast service but the tenders are coated in a dry rub seasoning, and I mean coated. It was almost hard to eat with how much seasoning is put on these things. Maybe the place for others but not for me. Good ambiance and service, $15 average price, decent place.
Business response:
2 stars? Blah! I am so sorry!! We clearly dropped the ball on your visit. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make it up to you? -Julie
PLEASE READ I never do this. I rarely have experiences this aggravating and shocking I felt the need to share this story regarding the new Dave's Hot Chicken on Saddle Creek Rd in Omaha. I had an incredibly disrespectful interaction with multiple cashiers at the Omaha restaurant that adamantly refused to give me the correct amount of change when I politely told her that she had "hopefully" made a mistake in counting. She proceeded to ask me "are you tripping over some cents?". Shocked at this, I said pardon me I don't under... read more
Service was surprisingly quick. Very friendly. Not much room for waiting on orders, so it was a bit uncomfortable & congested. My receipt here says #3 medium spice with a Mac & cheese and two #1 medium spice. They ended up forgetting the Mac & cheese and one of my #1 was a #3 hot. That incorrect meal was too spicy for any of us to eat unfortunately. All of the medium level chicken was salty. Not inedible but nearly. The pickles were less salty than the medium level chicken. Fries and sauce were good. Not worth it overall.
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie
The chicken was too spicy and the manager jetoria was very rude. She was at the register screaming at me and other customers she needs to be reprehended.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie
Check your sliders or tinder's to make sure they are the right spice they keep switching mine with my partners
I ordered the reaper tenders and a two piece meal with mac and cheese for my wife, the tenders were dry and salty, apparently 2 tenders translated to 2 sliders. I did try their plain tenders, they were a lot better, still not worth the hype. The mac and cheese had no flavor, customer service was fine I guess, besides the fact that the messed up my order. My wife wasn't able enjoy her food since they put slaw on the sliders (even though she ordered tenders). The only thing decent was the plain tender and the fries.
Business response:
We'd really love a second chance to make this right. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
Dave's Hot Chicken has a 4.6 star rating with 2,398 reviews.
Dave's Hot Chicken is open now. It will close at 10:00 p.m.