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1701 S. Commons, Suite M7G, Federal Way, WA, 98003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 2:00 a.m. | |
| Tue | 10:00 a.m. to 2:00 a.m. | |
| Wed | 10:00 a.m. to 2:00 a.m. | |
| Thu | 10:00 a.m. to 2:00 a.m. | |
| Fri | 10:00 a.m. to 4:00 a.m. | |
| Sat | 10:00 a.m. to 4:00 a.m. | |
| Sun | 10:00 a.m. to 2:00 a.m. |
Two stars because the manager was a saint. Otherwise, would be doing one star. Hmm, where to start. I walked in there and it STANK. Long line for food, which okay no problem I can deal with that. No problems ordering, the cashier was nice. People were great. But the cooks in the back were SLOW. We waited for about 45 minutes for our food. The manager that was working noticed we had been there for a long time so she came to look at our receipt and went to get our food. She was nice, said she's normally the opener but was hel... read more
Business response:
We're sorry we didn't meet your expectations. Help us improve and earn those extra stars. Share your concerns at dhcfeedback.com. Thank you.
I was rather unimpressed with the entire experience - 30 to 45 min wait just to get in the Door then once order is placed given a box to inform you when your order would be ready and another 45 min wait. Staff is Friendly - But Chick Filet is quicker and taste Better- could have also gone to wing stop for chicken- all they do is deep fry chicken coat heavy in Hot spice. Nice try but we have enough option for over price deep fried chicken in Federal Way already
Business response:
We're sorry we didn't meet your expectations. Help us improve and earn those extra stars. Share your concerns at dhcfeedback.com. Thank you.
Service was nice some of them Manager was very professional and helpful Food WAITED 23 minutes for 1 single tender that came out wrong went back and told them and they said they put the wrong sticker on it like what??? What if yall gave me the reaper ?????? Waited another few min tender came out mind you it was still cold and small I won't be coming back Also no flavor on the tender
Business response:
We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you.
This location is full of people that just don't give a F. Told me there was a 1 hour wait for food, even though my food was ready in 10 minutes. Cashier told me to just set an alarm and come back in 30 minutes, wouldn't even give me a pager.
Business response:
Thank you for taking the time to share your feedback regarding your recent visit to Dave's Hot Chicken. We apologize for any inconvenience or dissatisfaction you may have encountered. Your satisfaction is our top priority, and we would appreciate the chance to make things right. Please visit dhcfeedback.com so we can better understand your concerns and work towards earning those extra stars. We appreciate your support!
The food is always good at Dave's hot chicken. But after waiting for an hour and having the worst service, you probably won't want to eat here. The Seattle location is always busy and they're faster and very friendly. I called the phone number to double check where they were located because it was not coming up on Apple maps. The worker who answered was so rude. I almost didn't want to drive there. She told me the phone number you called has the address and we're in Federal Way so you can find us there. Super condescending a... read more
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you?
Dave's Hot Chicken has a 4.3 star rating with 999 reviews.
Dave's Hot Chicken is open now. It will close tomorrow at 4:00 a.m.