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Dave's Hot Chicken
- Chicken Shop
- Federal Way, WA
About this business
Location details
1701 S. Commons, Suite M7G, Federal Way, WA, 98003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to Midnight | |
| Tue | 10:00 a.m. to Midnight | |
| Wed | 10:00 a.m. to Midnight | |
| Thu | 10:00 a.m. to Midnight | |
| Fri | 10:00 a.m. to 3:00 a.m. | |
| Sat | 10:00 a.m. to 3:00 a.m. | |
| Sun | 10:00 a.m. to Midnight |
Great food I have been to this location more than once, really professional staff, and very clean indoors compared to how busy they get later in the day. I come at around 11:00-11:30am and there's not a long line out the door like everyone else in the reviews are saying, it gets crowded closer to 4. Not the staffs fault that their chicken is so popular lol, they're great!
Business response:
Wow, you just made our day! Thanks a bunch for the stellar review. We’re super happy you had such a great time with us!
Ordered for pick up. Restaurant was nice and clean. Door greeter was nice. Food was really good. No complaints
Business response:
We aim to impress! Thank you! Come back again soon!
Service speeds are as expected for a new location, but would appreciate an improvement on how many in-restaurant orders are prepared in comparison to online orders. Cleanliness can improve as well, I believe they'd benefit from someone cleaning empty tables after customers leave because every seat I went to sit at had crumbs or trash left behind. I ordered the number three, hot, with cheese and it was good.
Business response:
Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time.
Great food! Fast service. Would come again! Love the hot chicken with Mac and cheese!
Business response:
Aww we are so glad that you enjoyed your meal and that we were able to create a memorable experience for you. We hope that you come back again soon!
food is amazing as you would expect from dave's hot chicken, however service is subpar. my order took over a hour when it wasn't even busy (there was no line), and once i got my order it was made wrong so i had to wait even more time. if youre in a rush, you should probably wait to come back another time.
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you?
Dave's Hot Chicken is every time. The chicken is super juicy and crispy, and the spice levels actually mean something--from mild to seriously hot. The sliders are big, well-seasoned, and the sauce ties everything together perfectly. Fries are seasoned just right, and the portions are worth the price. Staff was friendly and the food came out fast even when it was busy. If you like bold flavor and real heat, this place is a must-try.
Business response:
Aww we are so glad that you enjoyed your meal and that we were able to create a memorable experience for you. We hope that you come back again soon!
This should be called Paprika Chicken. Not much flavor just paprika or heat. I gave this place 2 stars. The music was so loud. Every table was dirty. And the fact I came in worth a cane and ordered at counter. Then they buzzed my table. It would have been nice to deliver the food. And they still got a to because I was asked to tip before I sat down. I was curious, now I know. They want everyone to bus their own table. Employees stood around. Not busy at all. Dicks burger is a couple hundred feet away. Easy choice... read more
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
Worst place ever. Went to try their hot chicken sandwich. Waited 30 minutes then asked where's my chicken sandwich they said I'm behind 4 other orders. I get it but there was 5 go 10 online orders sitting there getting cold. When I asked where's my 1 sandwich, it was another 20 minutes. 50 minutes for a chicken sandwich. NO THANK YOU
Business response:
We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you.
I wish I would've went to Dick's instead.... I'm originally from SoCal, and I saw Dave's when on my way to Dick's today. Decided to give it a go, I tried it once in SoCal, and it was pretty good. Firstly, I placed a to go order from their Kiosk, and sat to wait, they have a screen with orders that say "making" or "ready" depending on the status of your order. Almost as soon as my name went green to "ready" an order was placed on the counter that looked like it was mine.... Nobody called out a name at all. After a few minutes... read more
Business response:
We're sorry we didn't meet your expectations. Help us improve and earn those extra stars. Share your concerns at dhcfeedback.com. Thank you.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.5 star rating with 1,769 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close tomorrow at 12:00 a.m.