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Dave's Hot Chicken

4.3

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Location details

1701 S. Commons, Suite M7G, Federal Way, WA, 98003, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 11:00 p.m.
Tue10:00 a.m. to 11:00 p.m.
Wed10:00 a.m. to 11:00 p.m.
Thu10:00 a.m. to 11:00 p.m.
Fri10:00 a.m. to Midnight
Sat10:00 a.m. to Midnight
Sun10:00 a.m. to 11:00 p.m.
4.3665 reviews
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Kylee B.'s profile image
Kylee B. 
rating
a month ago

First time here and very disappointed with service and accountability. I waited 30 minutes for my to go order, watching the people ahead and behind me getting their food first. Seems they care more about dine in orders as baskets were flying. When I mentioned the wait time and other orders they blamed the kitchen ... well okay my bad. My food was not hot when I got to my car which added an extra layer of disappointment and makes it hard to believe it was actually the kitchens fault. Food is decent but not worth time. 

Business response:

Sorry to hear about your experience. We want to earn those extra stars. Help us improve at dhcfeedback.com. Thank you. 

Erica B.'s profile image
Erica B. 
rating
a month ago

First time trying Dave's and gotta say I was super excited but very disappointed. First off, took 1 hr 15 min to get my food after I ordered on a Tuesday evening. I didn't receive everything I ordered, so double check your bags that they actually put your extra paid sauces and fries in there. I ordered the flight of saucy bites, which okay, makes sense the flavors are pre determined, but it doesn't even show you the flavors that are in that order, so I was pretty disappointed they were all flavors I didn't enjoy. Oh and they... read more

Business response:

Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you. 

Jeff T.'s profile image
Jeff T. 
rating
a month ago

Had to wait in line outside for almost an hour, and this was after 14 people left the line in front of us. Got inside. Chill vibe inside, cool paintings on the wall, polite staff. Food is mediocre. But sitting for an hour and 45 minutes after ordering food because online orders take precedent is unreal. You would think the business would want the customers who are actually visiting to have the experience but they just want the money. I will not be returning to this establishment again. Be warned, set aside about 3 hours for ... read more

Business response:

We're truly sorry to hear that we didn't meet your expectations during your visit to Dave's Hot Chicken. We value your feedback and would like to make it right. Your satisfaction is important to us, so please help us improve by providing more details about your experience at dhcfeedback.com. We appreciate your understanding and hope to have the opportunity to serve you better in the future. 

Bethany G.'s profile image
Bethany G. 
rating
a month ago

Two stars because the manager was a saint. Otherwise, would be doing one star. Hmm, where to start. I walked in there and it STANK. Long line for food, which okay no problem I can deal with that. No problems ordering, the cashier was nice. People were great. But the cooks in the back were SLOW. We waited for about 45 minutes for our food. The manager that was working noticed we had been there for a long time so she came to look at our receipt and went to get our food. She was nice, said she's normally the opener but was hel... read more

Business response:

We're sorry we didn't meet your expectations. Help us improve and earn those extra stars. Share your concerns at dhcfeedback.com. Thank you. 

Timothy C.'s profile image
Timothy C. 
rating
a month ago

I was rather unimpressed with the entire experience - 30 to 45 min wait just to get in the Door then once order is placed given a box to inform you when your order would be ready and another 45 min wait. Staff is Friendly - But Chick Filet is quicker and taste Better- could have also gone to wing stop for chicken- all they do is deep fry chicken coat heavy in Hot spice. Nice try but we have enough option for over price deep fried chicken in Federal Way already 

Business response:

We're sorry we didn't meet your expectations. Help us improve and earn those extra stars. Share your concerns at dhcfeedback.com. Thank you. 

Lily S.'s profile image
Lily S. 
rating
a month ago

Service was nice some of them Manager was very professional and helpful Food WAITED 23 minutes for 1 single tender that came out wrong went back and told them and they said they put the wrong sticker on it like what??? What if yall gave me the reaper ?????? Waited another few min tender came out mind you it was still cold and small I won't be coming back Also no flavor on the tender 

Business response:

We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you. 

Thomas P.'s profile image
Thomas P. 
rating
2 months ago

This location is full of people that just don't give a F. Told me there was a 1 hour wait for food, even though my food was ready in 10 minutes. Cashier told me to just set an alarm and come back in 30 minutes, wouldn't even give me a pager. 

Business response:

Thank you for taking the time to share your feedback regarding your recent visit to Dave's Hot Chicken. We apologize for any inconvenience or dissatisfaction you may have encountered. Your satisfaction is our top priority, and we would appreciate the chance to make things right. Please visit dhcfeedback.com so we can better understand your concerns and work towards earning those extra stars. We appreciate your support! 

Christine S.'s profile image
Christine S. 
rating
2 months ago

The food is always good at Dave's hot chicken. But after waiting for an hour and having the worst service, you probably won't want to eat here. The Seattle location is always busy and they're faster and very friendly. I called the phone number to double check where they were located because it was not coming up on Apple maps. The worker who answered was so rude. I almost didn't want to drive there. She told me the phone number you called has the address and we're in Federal Way so you can find us there. Super condescending a... read more

Business response:

Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you? 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.3 star rating with 665 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is open now. It will close at 11:00 p.m.