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Dave's Hot Chicken
- Chicken Shop
- Federal Way, WA
About this business
Location details
1701 S. Commons, Suite M7G, Federal Way, WA, 98003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 2:00 a.m. | |
| Tue | 10:00 a.m. to 2:00 a.m. | |
| Wed | 10:00 a.m. to 2:00 a.m. | |
| Thu | 10:00 a.m. to 2:00 a.m. | |
| Fri | 10:00 a.m. to 4:00 a.m. | |
| Sat | 10:00 a.m. to 4:00 a.m. | |
| Sun | 10:00 a.m. to 2:00 a.m. |
Food not that good. 30 minutes to get our food!! Will never go back!! The restaurant is cold and uncomfortable.
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you?
terrible service wait was over 1 hour and they forgot our 2 orders of fries on top of that thanks guy!!! you suck
Business response:
We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you.
So I wait outside in the cold to wait inside, then was told that it was gonna be 40mins to get my order. Also they charged me for a water cup?! Chicken was decent but not worth the hour wait. I gonna be real here. I don't see the appeal, like everything is sub-par. Was there something I'm missing here?
Business response:
Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time.
Went to Dave's Hit Chicken for a quick bite after work. Ended up waiting an hour for my food and it still hasn't shown up yet. I thought that fast food was supposed to be fast!
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you?
No water cups at a place that serves spicy/salty food is just bad service. Dave's is a great chain, but this location has a lot of growing pain since it's new. Feels like a zoo inside
Business response:
We apologize for any letdown during your visit. Your feedback matters to us. Let's make it right at dhcfeedback.com. Thank you.
Horrible experience. People at counter walk away rather than taking your order. Waited over 40 minutes for a chicken sandwich. Maybe better if you order on the app.
Business response:
We apologize for any letdown during your visit. Your feedback matters to us. Let's make it right at dhcfeedback.com. Thank you.
First time here and very disappointed with service and accountability. I waited 30 minutes for my to go order, watching the people ahead and behind me getting their food first. Seems they care more about dine in orders as baskets were flying. When I mentioned the wait time and other orders they blamed the kitchen ... well okay my bad. My food was not hot when I got to my car which added an extra layer of disappointment and makes it hard to believe it was actually the kitchens fault. Food is decent but not worth time.
Business response:
Sorry to hear about your experience. We want to earn those extra stars. Help us improve at dhcfeedback.com. Thank you.
First time trying Dave's and gotta say I was super excited but very disappointed. First off, took 1 hr 15 min to get my food after I ordered on a Tuesday evening. I didn't receive everything I ordered, so double check your bags that they actually put your extra paid sauces and fries in there. I ordered the flight of saucy bites, which okay, makes sense the flavors are pre determined, but it doesn't even show you the flavors that are in that order, so I was pretty disappointed they were all flavors I didn't enjoy. Oh and they... read more
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
Had to wait in line outside for almost an hour, and this was after 14 people left the line in front of us. Got inside. Chill vibe inside, cool paintings on the wall, polite staff. Food is mediocre. But sitting for an hour and 45 minutes after ordering food because online orders take precedent is unreal. You would think the business would want the customers who are actually visiting to have the experience but they just want the money. I will not be returning to this establishment again. Be warned, set aside about 3 hours for ... read more
Business response:
We're truly sorry to hear that we didn't meet your expectations during your visit to Dave's Hot Chicken. We value your feedback and would like to make it right. Your satisfaction is important to us, so please help us improve by providing more details about your experience at dhcfeedback.com. We appreciate your understanding and hope to have the opportunity to serve you better in the future.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.3 star rating with 999 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 10:00 a.m.