David's Bridal

Lisa Whitney 

on Facebook

10 years ago

Totally disappointed in this place my niece and us were there today for a 3:30 prom dress appointment had to wait 20 minutes before any one would be bothered to help.Then the girl who was assigned to us didn't even help. Your loss we went another place got gown your loss Get better help just so you know got gown at Fancy Schamancy they got the $400.00 sale they were marvelous and we didn't need appointment 

Dawn Phillips Gentner 

on Facebook

10 years ago

I am very disappointed in David's Bridal. The Stylist I had was just wrong I can't even begin to say everything that went on. But in the end the Stylist screwed up my order so bad that the manager had to come in to REDO the order all over and that was with just 4 dresses being bought. I went on line and order the exact same dress for another girl and I rec'd that dress already but the ones from the store I have yet to get. Very Disappointed. 

Chelsea Lynn Flach 

on Facebook

11 years ago

Horrible !!!!!!!!! These people were so rude and unprofessional! The lady Pamela was absolutely out of line. They have zero customer service. I will never step in this place again. Albany area worst service. 

Karen Fox 

on Facebook

11 years ago

Apparently David's bridal doesn't want to see any kind of feed back on their page since this got deleted twice!! This needs to be heard and addressed! My mother Lisa Ellis was a former manager at the colonie ny store and this is how you treat your past employees and continue to treat your current employees?! As a HUGE corporation don't you think you need happy employees to run a successful business?!? Especially since the retail employees are truly the face of the company not the back office big wigs who don't interact with ... read more

Robert Planty 

on Facebook

11 years ago

This was apparently removed so I'll repost it again. This was posted by my fiance after her previous co workers were told that none of them would be allowed to attend her wedding even though they had put time in months earlier and it was approved. Hello! Im usually not one to use Social Media to vent but there is no stopping me on this !!.. Please I ask you brides to think long and hard before giving your business and your dreams of a beautiful Wedding to Davids!!! They are not capable of even coming close to do that for y... read more

Jessica Densten 

on Facebook

11 years ago

Horrible experience. We had an appointment and the girl was m.i.a the whole time! Worst experience ever. We will stick to the boutiques!! Quality was bad too - we couldn't get out of there fast enough!!! 

Sarah Michelle 

on Facebook

11 years ago

Overall I'd say that the service at D.B. is not a "personal" experience. It's what you would expect at a chain dress shop. The woman who was helping me find dresses, was multitasking throughout the store, and that is pretty much how every employee was! They were kind of all over the place! So, if you go there, just know that you won't have an employee with you at all times... They sort of bounce around. (You will most likely have the same employee the entire time though!) However..... The woman who helped me find my dress... read more

Jodi Pooler 

on Facebook

11 years ago

Dear David's Bridal - I called to order my gown for my friends wedding ...... I was put on hold for 19 minutes - long distance - then hung up on ..... and when I called directly back the phone rang for 2 solid minutes no answer. I had given the size, the party name, I even had the dress code. I'm not sure what else I could have done to expedite this purchase vs. coming there and processing the request with my own hands. Now I'm appalled I have to purchase my gown somewhere that has such poor customer service!