This profile has been claimed by the business owner or representative.
David's Bridal
- Bridal
- Colonie, NY
About this business
Location details
1440 Central Ave, Colonie, NY, 12205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Where to begin? I went there to get my wedding dress and had the most miserable saleswoman in the building. She was barely around and clearly wasn't listening to my preferences based on what she brought to me. Eventually, another saleswoman came around and started bringing me dresses. She was actually nice and helpful, but then the original girl came back and kicked her to the curb. I settled for a dress for the sake of getting out of there, and was extremely disappointed with the "experience" of getting my wedding dres... read more
My sister made an appointment at David's Bridal. There wasn't enough room for her party. the manager saw we were unhappy and did finally help us. The only other thing is they didn't have the dress available that she came to try on. i would recommend if you are unhappy find the manager.
Terrible service. So rude and not helpful at all. They have no idea what they are doing!!
If I could I would not even rate this place with one star. By far the worst experience in a service based retail establishment I have ever had. I took my little sister here to try on dresses for my upcoming wedding and I got so irritated so quickly with every staff member I came into contact with that I only stayed long enough to get her measurements. Terrible, terrible, terrible service from everyone.
The customer service is by far the worst I've ever experienced. Came in to try on simple bridesmaid dresses, had an appointment, yet the girl was all over the place not helping us, and when she did her attitude was rotten. Had to hare one dressing room between all the bridesmaids. Finally after 4 hours of dealing with this crap we went to checkout and had to wait 20 minutes before someone came to check us out. I felt so bad for my friend (the bride), she left that place so stressed out! Never again!
It's not even surprising seeing all these bad reviews of this David's bridal. Probably the worst customer service in the capital region. Went there yesterday with my future mother in law and sister in law to find their dresses for my wedding. (We had made an appt). All of your employees are running around with their heads cut off. Our consultant, Jonathan was anything but helpful. It seemed like we were inconveniencing him. He didn't pay attention to my Future mother in laws requests of dresses, she had even went out of her ... read more
Nothing has changed. Went their last night.Jamaican lady was rude lazy. Not helpful at all. Kept disappearing. Telling us everything was discontinued. Rushed us as well.Then when i picked a dress i liked she said very snub thats a Vera Wang as if i couldn't afford it. Me and my girlfriend walked out.
I did wind up finding my dress here, but I'm not thrilled about the service that I received. My consultant disappeared a lot, had an extreme amount of clevage, and was swearing up a storm. I also wanted to try on ball gowns but made the mistake of telling her that I had a ball gown from a previous engagement that I never even wore. She told me that was bad luck and would not find me any dresses in that style. I did wind up finding one that I liked, and she did pick it out for me, but that's about it. Kind of wish I could hav... read more
Frequently asked questions about David's Bridal
How is David's Bridal rated?
David's Bridal has a 4.6 star rating with 5,880 reviews.
When is David's Bridal open?
David's Bridal is closed now. It will open at 10:30 a.m.