Desert Ridge Family Physicians

Jeff D. 

on Yelp

10 years ago

I started seeing dr Piccione here two years ago. She is a warm, caring physician. If she can't figure out what's going on with me she always knows who to refer me too. The last time I was there I checked in at my appointed time and was left or forgotten in the waiting room for an hour before I called it to their attention. The front office blamed the back office and vice versa. After seeing her I emailed her twice about getting my test results and spoke to her PA. Neither Dr Piccione or her PA ever got back to me. I had to g... read more

Ashley R. 

on Yelp

11 years ago

Not impressed with the professionalism of the staff here. I have been looking for a good physician in the area for weeks. I contacted Desert Ridge Family Physicians office two weeks ago to schedule an appointment for my only day off. The receptionist stated that they cannot book appointments in advance, only the day before or day of. When attempting to schedule an appointment all the doctors I requested were not taking new patients. Overall the receptionist was very nice, but spoke to me as if I were a child. When I arrived ... read more

Jaime L. 

on Yelp

11 years ago

The doctors at Desert Family are good from my experiences with them. The issue with this doctors office and the main reason why I would recommend for others to choose another doctor is the scheduling. From reading others reviews it seems that I am not alone. From step throat to broken bones they ask to schedule you out a day or so later. Rather than accommodating you and scheduling you in. This practice is large enough that it should be able to accommodate it's patients with scheduling. I have a family of 5 and desert family... read more

Alexis M. 

on Yelp

11 years ago

Love Dr. Lisa Piccone! She is warm, knowledgable & truly cares about her patients! I would highly recommend her and the office staff is very attentive & professional. 

Sue S. 

on Yelp

11 years ago

My Dr. Started at Desert Ridge Family Physicians recently, and I was excited to see her. Until, we spoke with the front staff. They are not friendly or helpful. Also, they said they took my insurance but then came back later and said no they don't. I asked if I could pay out of pocket for my visits. They said no. I've never heard of a doctors office that wouldn't let you pay out of pocket! I've paid out of pocket before. Also, the same day/ next day appointment scheduling is ridiculous! This practice needs to make some drast... read more

tracey o. 

on Yelp

11 years ago

Great practice. Very efficient and knowledgable from front desk to medical assistant to the physician. Very caring and accommodating. 

diane M. 

on Yelp

11 years ago

I've been a patient of Dr. Nelson's since they opened many years ago. The team is awesome as are all of the physicians. I love the philosophy as well as them being up to date and modern in their care and technology. I'd recommend them hands down. 

Just E. 

on Yelp

11 years ago

Scheduling appointments sucks. Each person answering the phone will say different things. I was told to call tomorrow for an appointment, upon calling the next day someone else said the Dr is not working that day, who did you speak with? Please call back another day to schedule an appointment. Oh ! 

Erin M. 

on Yelp

11 years ago

LOVE Dr. Luba here!!! I followed him from another practice. Talk about a doctor that is on his game and cares for his patients. Thank you! The online patient portal is great as well for questions for the doctor, prescription refills, etc... Way to go with the technology!!! It really enhances the patient care.