Desert Ridge Family Physicians

Susan A. 

on Yelp

7 years ago

New to Az, the two hardest things to establish are a new hair stylist and a primary care physician. Desert Ridge Family Physicians was recommended and was easy to get to. I wasn't sure I was going to like the same day/next day appt. system but I have yet to have a problem. My husband and I both see Dr. Michelle Velasquez. She is caring, takes her time and listens to you. As someone in the healthcare industry for many years, I can be supercritical, but she is easy to work with. The staff at this practice is great. Furthermore... read more

Tammi T. 

on Yelp

7 years ago

Great, convenient location in North Phoenix. The staff are friendly and professional. Samantha, the nurse that comes in before the doctor was fun yet professional. Dr. Katy Kirk was a good listener, knowledgeable, relateable, and showed compassion and empathy for the myriad of ailments I came in for. I really feel like she heard me and took appropriate actions with testing that I did NOT come in for, but that is necessary to get the full picture of my health status. I was very satisfied with my visit. The only reason I did n... read more

Paula F. 

on Yelp

7 years ago

Same day appointment? Check! Next day appointment? Check! I decide I need to go to the doctors only when I need to go and while I love waiting for a month to get in, this place breaks the mold. This hospital is right up my alley. I called yesterday and scheduled my appointment for the next day. This is their business model. I just finished meeting with the doctor and let me tell you about my experience. I showed up and filled out a few pages of paperwork, waited 5 minutes and then was taken to my room. The doctor came in abo... read more

Brian H. 

on Yelp

8 years ago

This office is terrible. The doctors are qualified but their office staff is complete brain damage to work with. In the past 2 years we have not been able to get in if we we(or a child) was sick in short time so we always end up at urgent care. Last week they would not make an appointment by phone(against policy unless it is for the same week) and won't accept an appointment in person(happened to be in the building). Directed us to website. We used website(took a screen shot) and when I showed up for the appointment they ... read more

Misty M. 

on Yelp

8 years ago

Don't bother calling this practice, they aren't accepting any new patients. I used to be a patient of one of their doctors but even that didn't matter, they said no. Weird, that's the first time I've ever had a doctors office say they won't accept a new patient. It must be a really good practice if they are that busy, but I will never get to find out. So if you haven't been there before, don't think you will be able too. Very disappointing. 

Joseph D. 

on Yelp

8 years ago

Dr Suedekum is an amazing caring physician and I drive many miles to continue to have her as my Primary Care physician. The appointment within the next day or two is very welcome. 

Laz A. 

on Yelp

8 years ago

Amazing doctors supported by great staff in a wonderful environment. Love their system of next day appointments and fast turnaround for test results. 

Leah B. 

on Yelp

8 years ago

Very suspicious of their so called "Today or Tomorrow" claim. I called at 8'AM sharp on a Wednesday morning. Was told last week that 3 physicians were accepting new patients. So being very prompt today, I was told nothing was available either today or tomorrow. How can that be if appointments for tomorrow are full and 8am is opening time for phone. Think this claim is false and they should be reported for false advertising. 

Kyle M. 

on Yelp

8 years ago

I've been going to this practice for 5-6 yrs now. I've never left unhappy. Love Kristen Lau, as do my 2 teenagers. She has always been available when we needed her and she communicates and answers my emails. The front staff has always been nice to me. I'm shocked to see some of these negative reviews - they definitely do not match my experience there.