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Donley A/C & Plumbing

4.8

About this business

Location details

11062 N 24th Ave, Phoenix, AZ, 85029, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun7:00 a.m. to 7:00 p.m.
4.81,410 reviews
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Michael M.'s profile image
Michael M. 
rating
2 months ago

I had a sudden hot water heater leak in my condo and needed help quickly. Donley AC & Plumbing responded professionally and helped replace my water heater without delay. A special thank you to Angelica Gonzalez in dispatch, who was polite, responsive, and professional throughout the process. She made a stressful situation much easier to deal with and communicated clearly the entire time. The plumbing team arrived promptly, explained the work clearly, and handled the replacement efficiently. Everyone I dealt with was court... read more

Carol S.'s profile image
Carol S. 
rating
4 months ago

Customer service is amazing quality is fabulous. We never had a problem. And we have the monthly maintenance charge, which is not a lot of money and we highly recommend. 

Business response:

Thank you for recommending our customer service and monthly maintenance program. We appreciate your continued trust in us. 

Cynthia S.'s profile image
Cynthia S. 
rating
5 months ago

Always back their work. Have used for my ac as well as plumbing. Great customer service. Have been using them for over 15 years. 

Business response:

Thank you for sharing your loyalty over 15 years. We appreciate your trust in our AC and plumbing services. 

Deb S.'s profile image
Deb S. 
rating
8 months ago

Okay - we use Donley AC & Plumbing all the dang time. We love them. I probably haven't reviewed before, but we are about 12 years into our relationship with their service. We use them for all things plumbing and a/c service as well. They are so kind on the phone, and understanding when they arrive to fix whatever our issues may be. I wouldn't call anybody else! 

Business response:

Thank you for taking the time to share your 12-year loyalty with us, Deb! Your trust in our plumbing and AC services means everything. 

Emma B.'s profile image
Emma B. 
rating
9 months ago

Dan McNally of Donley is simply the best plumber on the planet. He is prompt and gives fair pricing. His work is well thought out, careful, and meticulous. I live in a historic home that has had numerous difficult plumbing challenges --for over a decade he has tackled the the jobs with a positive "can do" attitude that other less skilled (or possibly lazy) plumbers have walked away from with can't be done techno talk or sky high estimates (e.g., rerouting crumbling sewer lines and replacing a water heater both from ridicul... read more

Business response:

Thank you for sharing your wonderful feedback about Dan! We're thrilled he continues to tackle your challenging plumbing projects with expertise and care. 

Fred G.'s profile image
Fred G. 
rating
a year ago

a/c stopped working father's day about 4 pm not blowing cold air. at 113 degrees not good called an spoke to Nicky who said the technician had another call and would be there asap she kept me informed on his progress, showed up around 6 pm found out it was a frayed wire shorting out , he fixed it and done in 30 minutes he could have said it was anything but was honest glad i have them for my hvac service 

Business response:

Thank you for taking the time to share your experience. We appreciate your trust in our honest service and quick response during the heat emergency. 

Dan F.'s profile image
Dan F. 
rating
a year ago

My wife discovered a water stain on the lower part of the wall behind the toilet in our master bathroom. At 7:53 AM I called Donley AC & Plumbing to arrange for a plumber to investigate. I was put on the schedule immediately and at 9:09 AM I received a call from Dan telling me he'd been assigned to my case and would arrive within 20-30 min. He arrived about 18 min later. Dan took a look at the wall and suggested that it was probably either of two situations. He provided a price estimate for the issue he felt more strongly ... read more

John V.'s profile image
John V. 
rating
a year ago

I have used Mike King from Donley A/C for twice a year Summer & Winter to clean my unit and get it ready for each season! He has always done outstanding work & I'll keep on using him at least as long as he stay's there! They are an outstanding company as far as I'm concerned! A little expensive but, well worth it (they do the job right) the first time! I should know (because) I was an A/C man myself until my retirement! Worked for Marriott! 

Amy W.'s profile image
Amy W. 
rating
a year ago

I needed help pricing HVAC units and the comfort care team was so helpful and responsive. What a terrific group of people. 

Frequently asked questions about Donley A/C & Plumbing

How is Donley A/C & Plumbing rated?

Donley A/C & Plumbing has a 4.8 star rating with 1,410 reviews. 

When is Donley A/C & Plumbing open?

Donley A/C & Plumbing is open now. It will close at 7:00 p.m.