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DoubleTree by Hilton Evansville
- Hotels
- Evansville, IN
About this business
Location details
601 Walnut St, Evansville, IN, 47708, United States
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$15 to park overnight and the front desk staff was short and rude while I was checking in. Beautiful place though!
Business response:
Thank you for taking the time to let us know of your experience. We are so sorry to hear of your disappointment. We continually strive to improve our product and services and this may only be accomplished by valuable feedback provided by our guests. Our management team will review your comments and are appreciative to know areas of which to focus. Thank you again for your patronage and we hope you will consider us again sometime in the future.
I was charged $12 to park my car in the garage, it should be free if you got a room. Do you need the money that bad ??
Business response:
I'm sorry but the garage is the city's property and anyone that parks in it has to pay. For future trips there is some limited parking that would not cost. Please ask the front desk is you need any assistance.
They fail to tell you that there is a 12.00 parking charge and no where else to park
Business response:
I am sorry that it wasn't communicated better to you about parking. The city does own the garage so that is why there is a charge. Next time if your able to locate parking on the surrounding streets there is now charge. Thank you for your review and have a great day.
Took three times get the right room. After speaking to manager he stated that he would add 20000 points to my hilton honors account yet the points never have arrived
Unfortunately, I made an error with booking dates. Although I am a loyal Hilton Honors Member, the hotel refused to change the dates referring back to the booking site, thus incurring charges for a stay I can't use in the future. They said they couldn't help and I need to contact Expedia.
Noise between floors All was good, except the circus going on upstairs. Lots of loud voices, running, jumping, etc. Might expect noise from next door, not necessarily upstairs. Simply, louder than expected.
Hotel was nice looking however, weird smell in floor hallway, like stale water from mop and toilet didnt flush. It was just an overnight stay so I am sure that would've been taken care of, but I let them know at check out.
Charge for parking that's open , cold ...and ...no walkway enclosure to main door which is on otherside of parking garage no lobby coffee and no included breakfast
Frequently asked questions about DoubleTree by Hilton Evansville
How is DoubleTree by Hilton Evansville rated?
DoubleTree by Hilton Evansville has a 3.8 star rating with 4,006 reviews.
When is DoubleTree by Hilton Evansville open?
DoubleTree by Hilton Evansville is open now. It is open 24/7.