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DoubleTree by Hilton Evansville
- Hotels
- Evansville, IN
About this business
Location details
601 Walnut St, Evansville, IN, 47708, United States
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The beds are very comfortable, the room quiet and clean. We had to ask to get coffee packets because they weren’t replenished after housekeeping went through. The television wasn’t working and we had to ask several times to have it repaired. The hotel charges 15.00 a day for parking and 13.00 for a basic breakfast that is free anywhere else.
Business response:
Thank you for sharing your experience with us.
$15 over night parking is excessive. Could have ppark
Business response:
Thank you for taking the time to share you experience. Any concerns have been relayed to the appropriate manager. We thank you for your input and look forward to your next stay with us!
-After reviewing room options online, I called to make my reservation. I wanted one king bed for myself and my two kiddos (ages 3 & 5). Lady on the phone said I couldn’t book that for 3 people; I needed to either book two queens or a King suite. I informed her that online it was showing this room available for three people. “Well I guess you’ll have to book it online then.” -When we arrived, kiddos were excited for chocolate chip cookies but they were oatmeal chocolate chip & nut...not exactly kid-friendly. -The entrance fro... read more
Business response:
Thank you for taking the time to share your experience with us. We apologize that your stay was not up to expectations and all concerns have been shared with the appropriate manager.
Did not like to pay for parking garage $15 for overbite parking
Business response:
Thank you for taking the time to share your experience with us. We are pleased to see that your stay was enjoyable and honored to have your business! We look forward to your next visit in Evansville!
We got to our room only to discover the bathroom had not been cleaned. Told them at the front desk and the only thing said was I will tell house keeping. Makes me wonder how clean the bed really was.
Business response:
Thank you for taking the time to share your experience with us. We apologize that your stay was not up to standards. The appropriate mgmt will be notified so they can look in to the matter. Thank you and we look forward to your next visit in Evansville!
The property is beautiful! However I wasn’t pleased to find out it’s a $15 charge to use the parking garage even if you’re staying in the hotel.
Business response:
Thank you for taking the time to rate your experience with us. We are pleased to see that your stay was enjoyable and honored to have your business! We look forward to your next visit in Evansville!
Didn’t like that staff didn’t give very good directions to, then from, parking garage then to room.
Business response:
Thank you for taking the time to share your experience with us. We apologize that some of your stay was not up to standard and take your comments seriously. It will be addressed with the appropriate mgmt. staff. We look forward to your next visit in Evansville!
Amazing staff! When we got here the restroom in our room was not very clean.
Business response:
Thank you for taking the time to write a review of your experience with us. We are pleased to hear that your stay was enjoyable and honored to have your business! Your experiences will be passed on to the proper management team so we can continue to raise our brand standards. We look forward to your next visit in Evansville!
Hall of fame banquet. Single WORST buffet dinner
Business response:
Thank you for taking the time to let us know of your experience. We are so sorry to hear of your disappointment. We continually strive to improve our product and services and this may only be accomplished by valuable feedback provided by our guests. Our management team will review your comments and are appreciative to know areas of which to focus. Thank you again for your patronage and we hope you will consider us again sometime in the future.
Frequently asked questions about DoubleTree by Hilton Evansville
How is DoubleTree by Hilton Evansville rated?
DoubleTree by Hilton Evansville has a 3.8 star rating with 4,007 reviews.
When is DoubleTree by Hilton Evansville open?
DoubleTree by Hilton Evansville is open now. It is open 24/7.