DoubleTree by Hilton Evansville

3.8

Hotels
Evansville, IN

About this business

Hospitality Hotels

Location details

601 Walnut St, Evansville, IN, 47708, United States

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3.83,801 reviews

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Verified traveller

6 years ago

Did not like to pay for parking garage $15 for overbite parking

Business response:

Thank you for taking the time to share your experience with us. We are pleased to see that your stay was enjoyable and honored to have your business! We look forward to your next visit in Evansville!

Karen

6 years ago

We got to our room only to discover the bathroom had not been cleaned. Told them at the front desk and the only thing said was I will tell house keeping. Makes me wonder how clean the bed really was.

Business response:

Thank you for taking the time to share your experience with us. We apologize that your stay was not up to standards. The appropriate mgmt will be notified so they can look in to the matter. Thank you and we look forward to your next visit in Evansville!

Brad

6 years ago

The property is beautiful! However I wasn’t pleased to find out it’s a $15 charge to use the parking garage even if you’re staying in the hotel.

Business response:

Thank you for taking the time to rate your experience with us. We are pleased to see that your stay was enjoyable and honored to have your business! We look forward to your next visit in Evansville!

Verified traveller

6 years ago

Didn’t like that staff didn’t give very good directions to, then from, parking garage then to room.

Business response:

Thank you for taking the time to share your experience with us. We apologize that some of your stay was not up to standard and take your comments seriously. It will be addressed with the appropriate mgmt. staff. We look forward to your next visit in Evansville!

Verified traveller

6 years ago

Amazing staff! When we got here the restroom in our room was not very clean.

Business response:

Thank you for taking the time to write a review of your experience with us. We are pleased to hear that your stay was enjoyable and honored to have your business! Your experiences will be passed on to the proper management team so we can continue to raise our brand standards. We look forward to your next visit in Evansville!

James

6 years ago

Hall of fame banquet. Single WORST buffet dinner

Business response:

Thank you for taking the time to let us know of your experience. We are so sorry to hear of your disappointment. We continually strive to improve our product and services and this may only be accomplished by valuable feedback provided by our guests. Our management team will review your comments and are appreciative to know areas of which to focus. Thank you again for your patronage and we hope you will consider us again sometime in the future.

jras

6 years ago

$15 to park overnight and the front desk staff was short and rude while I was checking in. Beautiful place though!

Business response:

Verified traveller

6 years ago

I was charged $12 to park my car in the garage, it should be free if you got a room. Do you need the money that bad ??

Business response:

I'm sorry but the garage is the city's property and anyone that parks in it has to pay. For future trips there is some limited parking that would not cost. Please ask the front desk is you need any assistance.

Jennifer

6 years ago

They fail to tell you that there is a 12.00 parking charge and no where else to park

Business response:

I am sorry that it wasn't communicated better to you about parking. The city does own the garage so that is why there is a charge. Next time if your able to locate parking on the surrounding streets there is now charge. Thank you for your review and have a great day.