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DoubleTree by Hilton Evansville
- Hotels
- Evansville, IN
About this business
Location details
601 Walnut St, Evansville, IN, 47708, United States
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Beautiful rooms. Very modern and clean. The lady at front desk night shift. I believe Jordan was her name. Not a big fan of her.
I liked the pool room, and also that we were able to get cribs for our baby. However the bed spread did not look like it had been changed. There were stains on the comforter and the sheets were itchy. When I asked for another comforter I was brought a green comforter by the engineer. The refrigerator and coffee maker did not work in the room. And lastly there was not an accessible microwave in the room. Had high expectations for the money we spent on this room. The greatest thing was the pool.
Don't get the frozen entrees offered in the lobby.
Nothing i was never able to check in. All the doors were locked. It look like the only way in was though a parkinh lot that you uad to pay to get in too.
Business response:
Thank you for staying with us! If you would like to provide further details regarding your stay with us please reach out to us directly. Thank you!
Very disappointed Tried to checknin at 3, we were told rooms werent available and it should only be 5-10 minutes. We were in town for a show, and had early dinner reservations (4:30) so that we could finish dinner and make the show. Our plan was to check in at 3, take a quick shower and head to dinner. Another couple staying with us got into their room at 3, so finally at 3:50, we used their room to clean up for dinner. A little after 4 when leaving the lobby there were quite a few people still waiting for their rooms includ... read more
Business response:
Our apologies on the housekeeping issues that you experienced here at our property. I can assure you that this is not the level of service that we can provide to our guests. I will be sure to mention this to the Executive Housekeeper to ensure that we take the steps necessary to WOW our guests. We hope to have you back again. Thank you.
Our stay was neither terrible nor exceptional. Our view was out of the back of the property, which viewed the roof of the walkway to the Ford Center and the back which was the parking lot of the courthouse and into the lower income area of town. The continental breakfast was $13 (we opted agaisnt that), we had a suite, but it had no mini fridge and had one trashcan (in the bathroom) in the whole area. The couch was stained and though comfortable, once I noticed the stains I avoided it. I also saw an M&M wrapper next to the b... read more
Business response:
Thank you for sharing your experiences. We value guest feedback as it allows us to continue to improve.
Chairs in the room are filthy. Restaurant is SUPER overpriced with no kids menu
Business response:
Thank you for sharing your experiences. We value guest feedback as it allows us to continue to improve.
The skywalk was great over to the Ford center. The bar was small and the service was not good. We ordered room service at 815 and at 930 still didnt have anything. I called to inquire and they stated it would be another 45 minutes. The man who answered the phone didnt have very good customer service skills.
Business response:
Thank you for sharing your experiences. We value guest feedback as it allows us to continue to improve.
Frequently asked questions about DoubleTree by Hilton Evansville
How is DoubleTree by Hilton Evansville rated?
DoubleTree by Hilton Evansville has a 3.8 star rating with 4,007 reviews.
When is DoubleTree by Hilton Evansville open?
DoubleTree by Hilton Evansville is open now. It is open 24/7.