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Brother products have been changing the way people work, and play, for years. Our reliable, high-quality, feature-rich printers, scanners, labelers, and more are hard at work in homes everywhere. Whatever your need, Brother products are always "At your side."
Poor quality Not sure this is really a Brother drum since it has put streaks on my papers from installation.
Poor quality Not sure this is really a Brother drum since it has put streaks on my papers from installation.
Drum receives errors almost immediately The product is east to install, however, the last two drums I have purchased have started generating messages on my computer to "Replace the drum". My first drum that came with the printer lasted well over a year and the last two combined, less than 3 months, with no change in the amount of printing I do. Maybe I have been unlucky and gotten two lemons. Brother should replace these at no charge.
BUYER BEWARE! YOU MAY BE GETTING A CHINESE KNOCK-OFF OF THE REAL THING I bought this drum and installed it 10-4-2017. Today is 4-28-2018 and the drum is bad. Leaks, streaks and lines. This is supposed to be a genuine Brother toner but it is trash. Somehow they are buying inferior quality products and putting them into genuine looking boxes with markings. I now suspect I am dealing with a Chinese knock-off. Worked well for six months then suddenly crapped out. TRASH!
BUYER BEWARE! YOU MAY BE GETTING A CHINESE KNOCK-OFF OF THE REAL THING. THIS IS TRASH Leaks, streaks and lines. This is supposed to be a genuine Brother toner but it is trash. Somehow they are buying inferior quality products and putting them into genuine looking boxes with markings. I now suspect I am dealing with a Chinese knock-off. Worked well for six months then suddenly crapped out. TRASH!
One Star The drum went out in a week and stopped working.
This drum lasted 4 months before it went out and ... This drum lasted 4 months before it went out and required us to replace it again for the 2nd time.
One Star ruined documents. junk
... using this product and it leaks and also provides poor printing quality We started using this product and it leaks and also provides poor printing quality. See images for specifics!
DR820 has a 3.4 star rating with 239 reviews.
DR820 is closed now. It will open at 9:00 a.m.