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DraftKings at Casino Queen
- Hotels
- East St Louis, IL
About this business
Location details
200 Front St, East St Louis, IL, 62201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 p.m. | |
| Tue | 8:00 a.m. to 3:00 p.m. | |
| Wed | 8:00 a.m. to 3:00 p.m. | |
| Thu | 8:00 a.m. to 3:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Hall carpets were a little worn and spotty. Room was pretty clean. Older hotel with older amenities. Old TV, only 1 usb charger, low profile toilet, not good for a tall individual.
Business response:
Hello and thank you for your feedback. We’re glad to hear that you found your room clean, but we apologize for the condition of the carpets and the amenities. We appreciate your input on the TV and the USB charger, as well as the toilet height. Your comments will help us identify areas for improvement. We hope to enhance your experience on your next visit!
Business response:
Hello Michelle! Thank you for the wonderful review, we greatly appreciate you taking a moment to rate us, and we look forward to seeing you again in the future.
Nice place to stay near downtown St.Louis without the traffic and crowds. Easy access to downtown and great dining options nearby inside casino.
Business response:
Hello Mario and thank you for your kind words! We’re delighted to hear that you enjoyed your stay and found our location convenient. We are glad to hear that you enjoyed our dining options inside of the casino. We hope to welcome you back soon for another relaxing visit!
The room was clean, but not stocked. There was no shampoo or conditioner. When I asked if they should have been filled the front desk clerk said they should have been.
Business response:
Hello Samantha and thank you for your feedback. We’re glad to hear that you found your room clean, but we apologize for the oversight regarding the toiletries. That’s not the experience we want for our guests. We’ll be addressing this with our housekeeping team to ensure that all rooms are properly stocked moving forward. We appreciate your understanding and hope to provide a more seamless experience on your next visit.
Good
Business response:
Hello Boyoung! Thank you for the wonderful review, we greatly appreciate you taking a moment to rate us, and we look forward to seeing you again in the future.
It was pretty but when orher guests closes their doors it was do loud we can hear it in our room
Business response:
Hello Armie, thank you for your feedback! We're glad to hear you found the hotel pretty, but we’re sorry to learn that noise from closing doors disturbed your stay. We’re always looking for ways to enhance our guests’ comfort, and we appreciate your input. We hope to welcome you back for a more restful experience in the future!
Would not stay again Was not impressed with the hotel. Did not appear to be that clean- bathroom floor tiles were coming up and were loose- there was a fragrance that was in the hallway and lobby that was very strong and made you cough. For a casino hotel - it was not in good shape-
Business response:
Hello Tina! Thank you for taking the time to share your experience. We're sorry to hear that your stay didn’t meet your expectations. Cleanliness and comfort are our top priorities, and we’ll address the issues you mentioned regarding the bathroom and the strong fragrance. Your feedback is important, and we appreciate you bringing these concerns to our attention. We hope to have the opportunity to improve your experience in the future.
Frequently asked questions about DraftKings at Casino Queen
How is DraftKings at Casino Queen rated?
DraftKings at Casino Queen has a 3.9 star rating with 10,872 reviews.
When is DraftKings at Casino Queen open?
DraftKings at Casino Queen is closed now. It will open tomorrow at 8:00 a.m.