This profile has been claimed by the business owner or representative.
DraftKings at Casino Queen
- Hotels
- East St Louis, IL
About this business
Location details
200 Front St, East St Louis, IL, 62201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 p.m. | |
| Tue | 8:00 a.m. to 3:00 p.m. | |
| Wed | 8:00 a.m. to 3:00 p.m. | |
| Thu | 8:00 a.m. to 3:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The only reason to stay at this hotel - unless you are gambling - is the amazing view of the river and Arch. Then the price of the room is worth every Penny. There is no restaurant in the hotel. Dining is limited in the Casino and expensive for what is offered.
Business response:
Hello Monika, thank you for taking a moment and giving us a review. We are glad you enjoyed your view of the Saint Louis Arch and Mississippi River during your stay. We currently do not have any dining venues in the hotel, but we do have several in the casino, ranging in both price and cuisine. Once again, we thank you Monika and we look forward to seeing you again.
Ich wurde sehr freundlich empfangen und bekam auch ein schönes Zimmer mit einem sensationellen Blick auf den River bzw Arch. Die Möbel sind schon sehr abgewohnt und die Schubladen waren beschädigt .
Business response:
Hallo Heinz, vielen Dank, dass Sie sich einen Moment Zeit genommen und Ihre Erfahrungen mit uns geteilt haben. Wir danken Ihnen für Ihre freundlichen Worte und freuen uns zu hören, dass unsere Mitarbeiter Sie während Ihres Aufenthalts bei uns so herzlich und freundlich empfangen haben. Wir entschuldigen uns für die beschädigte Kommode in Ihrem Zimmer und die abgenutzten Möbel. Wir danken Ihnen noch einmal und freuen uns auf ein Wiedersehen.
Business response:
Hello Mike, thank you for leaving us such a wonderful review. We appreciate you taking the time and doing so, and we look forward to seeing you again.
Really like this hotel for a place to crash right across the river from St Louis and you can see the Arch right out the window. But it is remote and you can't walk anywhere but the casino. We knew all that when booking and really liked it. Very nice staff.
Business response:
Hello Melinda, thank you for taking the time and giving us such a wonderful review. We are happy that you enjoyed your view of the Saint Louis Arch from your room and that you got the chance to visit our casino. Thank you for the kind words about our staff and we look forward to having you in the future.
Very good service
Business response:
Hello Jeffrey, thank you for taking a moment and sharing your feedback with us. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again!
Clean rooms and very friendly staff! Loved the coffee shop next door for morning coffee and breakfast!
Business response:
Tami, We appreciate your feedback and are thrilled you had a great stay with us, we will be sure to notify the correct departments with your concerns. What a great way to start the day Coffee and great service.
Casino Queen Hotel Stay My stay at Casino Queen Hotel Stay was great. The staff was welcoming and helpful. You can get a room with a nice view of the Arch. It is next to the casino that had a few food places inside as well as close to downtown area. Only complaints is the shower was like a spray park and only one elevator worked.
Business response:
Thank you for the 5-star review! We are happy to have you as a guest and appreciate your kind words. We will continue to provide the best service possible to all of our valued patrons. We pride ourself on our great location near the downtown area with spectacular views of the arch.
Business response:
We greatly appreciate your 10/10 rating and are excited to hear about your experience at DraftKings at Casino Queen. Thank you for your feedback, Dominic.
Well first of all sites listing rooms should be aware of or make their customers aware of the $100 deposit required at check in. When we got there and took care of deposit they checked us in to a room that when we got to the room had a do not disturb sign on door and people in the room. So after going back to front desk to get a different room while my family waited in the 4th floor hallway we got settled only to wait 20 minutes for every elevator ride as only one of the 2 elevators worked. Room was clean though I will give ... read more
Business response:
Hello Kenneth, thank you for taking a moment and sharing your experience with us. For starter we would like to apologize for the mishaps with your room. We made a mistake by giving you and your family the wrong room keys and we sincerely apologize for doing so. We will get with our front desk team and go over the proper checking in procedures to ensure this mistake does not happen again. In regard to the security deposit, we do authorize a security deposit at check in and it is listed on our website under or Terms and Condit... read more
Frequently asked questions about DraftKings at Casino Queen
How is DraftKings at Casino Queen rated?
DraftKings at Casino Queen has a 3.9 star rating with 9,388 reviews.
When is DraftKings at Casino Queen open?
DraftKings at Casino Queen is closed now. It will open at 8:00 a.m.