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200 Front St, East St Louis, IL, 62201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 p.m. | |
| Tue | 8:00 a.m. to 3:00 p.m. | |
| Wed | 8:00 a.m. to 3:00 p.m. | |
| Thu | 8:00 a.m. to 3:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Business response:
Hello Gerry, thank you for taking a moment and giving us such a great review. We appreciate you choosing to stay with us, and we look forward to your next visit.
Fast Checkin, great loc ice machine/elevator Easy and fast checkin! Room was clean and great location to the elevator and ice machine. We stayed in Room 322.
Business response:
Hello Toni, thank you for taking a moment and giving us a review. We are delighted to hear that you enjoyed your stay with us and we look forward to seeing you again in the future.
The room had not been vacuumed in some time, one elevator was not working, and of the 4 eating options the website said were available, only 1 was open.
Business response:
Hello Becky, we appreciate you taking the time and leaving us a review. We are actively working to address the elevator issues to ensure a smoother experience for our guests. The cleanliness of the room you were assigned is unacceptable, and we apologize for this oversight. We are sorry that you did not get to experience all of our available restaurants and we hope you get another chance to during your next visit. Once again we thank you Becky and we hope you have a great day!
Convenient
Business response:
Hello Mike, thank you for taking a moment and giving us a review. We are glad to hear that your enjoyed your recent stay with us, we look forward to seeing you next time.
Business response:
Hello Jason! Thank you for taking a moment and giving us a review. Your feedback is important to us, if you would like to share any details regarding your stay, please reach out to the management team at the hotel. Thank you!
Business response:
Hello Nancy, thank you for the great review! We appreciate your business, and we are glad you enjoyed your stay with us.
The girls at check-in were awesome and the woman security guard was awesome as well
Business response:
Hello Stephen, thank you for taking a moment to give us such an amazing review. We are glad to hear that you enjoyed your stay with us and that the team gave you such a warm and friendly welcome. We look forward to your next visit with us.
Business response:
Hello John, thank you for the great review! We appreciate your business, and we are glad you enjoyed your stay with us.
There beds are ao comfy the staff at the front desk wasnt the nicest the room cleaners were super sweet. I would think for the price they would have breakfast considering they have the room for ot but all in all it was nice
Business response:
Hello Daniele, thank you for taking a moment and giving us a review. We would like to apologize for the unpleasant encountered you experienced with the front desk. We strive to give excellent guest services and we apologize for not meeting our own standards during your interaction. We are glad to hear about how sweet our housekeepers were during your visit, and we will be sure to share that feedback with them. We appreciate you for choosing to stay with us and we look forward to your next visit.
DraftKings at Casino Queen has a 3.8 star rating with 9,756 reviews.
DraftKings at Casino Queen is closed now. It will open at 8:00 a.m.