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DraftKings at Casino Queen
- Hotels
- East St Louis, IL
About this business
Location details
200 Front St, East St Louis, IL, 62201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 p.m. | |
| Tue | 8:00 a.m. to 3:00 p.m. | |
| Wed | 8:00 a.m. to 3:00 p.m. | |
| Thu | 8:00 a.m. to 3:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Business response:
Hello Natasha! Thank you so much for the wonderful review. We thank you for choosing to stay with us and we look forward to seeing you again!
The staff upon check-in was very rude and not very accommodating. However, security guard at elevators very friendly.
Business response:
Hello Beth and thank you for taking a moment and giving us a review. We will like to sincerely apologize for the encounter you had with our front desk staff. We strive to give the best customer service possible and we apologize for falling short during your visit. We are delighted to hear that our security team made such a good impression on you! Once again, we thank you Beth and we hope to see you again soon.
Business response:
Hello Meredith! Thank you so much for the wonderful review. We thank you for choosing to stay with us and we look forward to seeing you again!
Business response:
Hello Jaime! Thank you for taking a moment and giving us a review. Your feedback is important to us, if you would like to share any details regarding your stay, please reach out to the management team at the hotel. Thank you!
beautiful view overlooking the arch
Business response:
Thank you, Jeanette, for the great review! We take pride in knowing that our continued efforts at excellence are working. If you care to share further details about your experience, we invite you to message us directly with any feedback.
Business response:
Hello Linda! Thank you so much for the wonderful review. We thank you for choosing to stay with us and we look forward to seeing you again!
Good
Business response:
Hello Sarah, thank you for taking a moment and giving us a review, we greatly appreciate it. We are delighted to hear that you enjoyed your stay with us, and we look forward to seeing you again!
Clean and affordable
Business response:
Hello Benjamin, thank you for taking a moment and sharing your feedback with us. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again!
The facility was rundown. There was a large number of unsavory characters loitering about the building smoking Marijuana. However, the staff was very nice and he.There was on site security that required all guests to have a key ro enter the the elevators.
Business response:
Hello Alicia, thank you for taking a moment and providing us with your feedback. We are delighted to hear that the staff gave you such a friendly welcome. We appreciate and value your opinion regarding the facility and we take our guest input into great consideration when making changes and updates to our property. We do apologize for the other guest you saw that were smoking marijuana, if this happens in the future, please alert a team member so we may resolve the situation. We thank you for choosing to stay with us and we ... read more
Frequently asked questions about DraftKings at Casino Queen
How is DraftKings at Casino Queen rated?
DraftKings at Casino Queen has a 3.8 star rating with 9,756 reviews.
When is DraftKings at Casino Queen open?
DraftKings at Casino Queen is closed now. It will open at 8:00 a.m.