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DraftKings at Casino Queen
- Hotels
- East St Louis, IL
About this business
Location details
200 Front St, East St Louis, IL, 62201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 p.m. | |
| Tue | 8:00 a.m. to 3:00 p.m. | |
| Wed | 8:00 a.m. to 3:00 p.m. | |
| Thu | 8:00 a.m. to 3:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Business response:
Hello Dretta, thank you for leaving us such a wonderful review. We appreciate you taking the time and doing so and we look forward to seeing you again.
We did not get clean towels . We wanted the room clean and no one did anything to the room
Business response:
Hello Maretha, thank you taking a moment and sharing your experience with us. We appreciate the feedback you have shared and deeply apologize for the lack of service you received. It is our primary goal to anticipate the needs of our guest and deliver quality customer service. To know that we have fell short of that during your visit is disappointing. We assure you that we will use this moment as a coaching opportunity to ensure our guest expectations are not only met but exceeded. Once again, we apologize, and we hope we ge... read more
We always love staying at the Casino Queen and the arch/ riverfront view rooms are so awesome!
Business response:
Hello Robin, thank you for the amazing review. We are delighted to hear that you enjoyed your stay as well as the awesome view of the Mississippi River and Arch. We can not wait until your next visit!
The room was nicer than expected but it feels like nobody works there. Tried to check out in the morning and nobody was at the front desk.
Business response:
Hello Kai, thank you for your valuable feedback. We will be sure to share this feedback with the front desk team to be mindful of all guest checking out in the early mornings. Once again we thank you and we hope to see you back again soon.
Great value for the money- the place was very clean and extremely friendly staff. Beds were very comfortable and bathroom was extremely clean. Would stay there again.
Business response:
Hello Phaedra, thank you for taking a moment and giving us a review. We truly appreciate your kind words and we look forward to seeing you again!
Business response:
Hello Cassandra, thank you for leaving us such a wonderful review. We appreciate you taking the time and doing so and we look forward to seeing you again.
Room was quite nice, quiet, and comfortable. Very easy access to the Metro station and a short walk to the casino. No real complaints at this price point; was a reasonable rate. Obviously would enjoy some breakfast options or dining options in the hotel. Probably would choose a different option next time in the area.
Business response:
Hello Jay, we appreciate you for taking a moment and giving us a review! We do offer both dining and a breakfast option in the casino, with the earliest being open at 8am and the latest open until 2am. We are glad to hear that you enjoyed the accessibility to the MetroLink while you were here. Once again, we thank you Jay and we hope to see you again!
Business response:
Hello Sarah, thank you for leaving us such a wonderful review. We appreciate you taking the time and doing so and we look forward to seeing you again.
I enjoyed my stay nd the rooms was nice nd clean
Business response:
Hello Sontrece, thank you for leaving us such a wonderful review. We appreciate you taking the time and doing so and we look forward to seeing you again.
Frequently asked questions about DraftKings at Casino Queen
How is DraftKings at Casino Queen rated?
DraftKings at Casino Queen has a 3.8 star rating with 9,756 reviews.
When is DraftKings at Casino Queen open?
DraftKings at Casino Queen is closed now. It will open at 8:00 a.m.