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DraftKings at Casino Queen
- Hotels
- East St Louis, IL
About this business
Location details
200 Front St, East St Louis, IL, 62201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 p.m. | |
| Tue | 8:00 a.m. to 3:00 p.m. | |
| Wed | 8:00 a.m. to 3:00 p.m. | |
| Thu | 8:00 a.m. to 3:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Business response:
Hello Cedric, thank you so much for taking a moment and rating us! We are delighted to hear that you enjoyed your stay. We thank you for choosing to stay with us and we look forward to having you again!
Business response:
Hello Kristina, thank you so much for leaving us a great review. We hope to see you again soon.
Business response:
Hello Luvlee, thank you so much for taking a moment and giving us a review. We appreciate you and we hope to see you again soon.
Not bad not great - safe We had a two nights stay with another couple, so two rooms we asked to be next to each other we were way down from each other. Our room was somewhat clean garbage behind the dresser. Shower bottles were barely enough to get us through the weekend. Only one soap, bar, lotion, bottle look like it had already been used, the TV was already playing when we came in which was weird only three pillows on a king size bed stains all over the carpets when you walk through the hallway only one elevator working t... read more
Business response:
Hello Jodi, Thank you for your valuable feedback. We sincerely apologize for the inconvenience caused to you during your stay. We take pride in the product and service we provide for our guest and to know we fell short of that is disheartening to hear. I will be sure to share this feedback with the front desk team to be mindful of all guest checking in. In addition to speaking with our Engineering & Housekeeping team on their preventative maintenance measures. Again, thank you for your feedback and we hope to have another op... read more
Business response:
Thank you for 5 /5 review! We'd love to hear how amazing your experience was.
Convenient to the casino and city
Business response:
Thank you for the 5-star review! We are happy to have you as a guest and appreciate your kind words. We will continue to provide the best service possible to all of our valued patrons.
Business response:
Thank you for your 4-star review! We’re glad you enjoyed your time with us. If you have any additional feedback that can help us achieve a 5-star rating in the future, let us know.
Older hotel. Pretty clean but some of the lights didn’t work and not enough outlets.
Business response:
We thank you for your business and appreciate you taking the time to tell us about your experience. DraftKings at Casino Queen constantly strives to improve our service and your feedback helps us to do that. To submit any additional comments, cares or concerns please feel free message us. If at anytime during your stay please contact the front desk for the opportunity to rectify the circumstances.
Business response:
Thank you for the 10 -star review! We take pride in knowing that our continued efforts at excellence are working. If you care to share further details about your experience, we invite you to message us on any social network.
Frequently asked questions about DraftKings at Casino Queen
How is DraftKings at Casino Queen rated?
DraftKings at Casino Queen has a 3.9 star rating with 9,388 reviews.
When is DraftKings at Casino Queen open?
DraftKings at Casino Queen is open now. It will close at 5:00 p.m.