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DraftKings at Casino Queen
- Hotels
- East St Louis, IL
About this business
Location details
200 Front St, East St Louis, IL, 62201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 p.m. | |
| Tue | 8:00 a.m. to 3:00 p.m. | |
| Wed | 8:00 a.m. to 3:00 p.m. | |
| Thu | 8:00 a.m. to 3:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
No Breakfast No breakfast only coffee, the tv in the room was small, no usb charging on nightstand, elevator button panel looked like it was going to fall off. NO BREAKFAST!!!!
Business response:
We apologize for the inconvenience you experienced during your stay. Your feedback is valuable to us, and we'll use it to improve our amenities and services. Thank you for bringing these matters to our attention.
Business response:
Hello Sylvia, thank you for leaving us such a wonderful review. We appreciate you taking the time and doing so, and we look forward to seeing you again.
Stayed for 2 nights Apr 20-22, 2024. Hotel room had nice view of river and Arc. Train was conveniently located. Shuttle service for the game was nice to have. Floors were dirty. Only 1 elevator was working, at peak times would take up to 10 mins.Was charged a deposit of $142USD. Been almost 2 weeks and still have not received my deposit back. Tried calling their number but doesnt seem to connect. $142USD seems pretty steep for a deposit and would like it back!
Business response:
We appreciate you taking the time to share your experience with us. It's fantastic to hear that you enjoyed the view of the river and Arc from your room, and that you found the train and shuttle service convenient for your stay. However, we're truly sorry to hear about the issues you encountered with cleanliness and elevator wait times. Rest assured, we take your feedback seriously and will address these concerns promptly to ensure a better experience for all our guests.Regarding the deposit, we apologize for any inconvenien... read more
Business response:
Hello Travis, thank you for leaving us such a wonderful review. We appreciate you taking the time and doing so, and we look forward to seeing you again.
Business response:
Hello Jason, thank you for taking the time and leaving us a review. If you would like to share any further insight regarding your stay, please reach out to our management team. We appreciate you choosing to stay with us, and we hope to see you again soon.
Is to find off the hwy.
Business response:
Hello Pam, thank you for leaving us such a wonderful review. We appreciate you taking the time and doing so, and we look forward to seeing you again.
Nice hotel
Business response:
Hello Noah, thank you for leaving us such a wonderful review. We appreciate you taking the time and doing so, and we look forward to seeing you again.
Great place and location. Took the Metro over to the Arch so no driving and parking in the city was needed.
Business response:
Hello Rob! Thank you so much for taking a moment and sharing your experience with us! We truly appreciate and value you as our guest and we look forward to seeing you again on your next visit!
Business response:
Hello Josie! Thank you so much for the amazing review! We appreciate you and we look forward to seeing you again.
Frequently asked questions about DraftKings at Casino Queen
How is DraftKings at Casino Queen rated?
DraftKings at Casino Queen has a 3.9 star rating with 10,260 reviews.
When is DraftKings at Casino Queen open?
DraftKings at Casino Queen is closed now. It will open at 8:00 a.m.