Claimed

DraftKings at Casino Queen

3.9

Hotels
East St Louis, IL

About this business

Hospitality Hotels

Location details

200 Front St, East St Louis, IL, 62201, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 3:00 p.m.
Tue	8:00 a.m. to 3:00 p.m.
Wed	8:00 a.m. to 3:00 p.m.
Thu	8:00 a.m. to 3:00 p.m.
Fri	8:00 a.m. to 5:00 p.m.
Sat	8:00 a.m. to 5:00 p.m.
Sun	Closed

3.99,388 reviews

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Vitol

a year ago

The property is quite nice overall but certain items such as the elevator and threadbare carpet in the room are clearly in need of a refresh. Staff was excellent and went above and beyond to ensure a pleasant stay. Casino was nice particularly the $2 beers. All the casino staff were professional and pleasant.

Business response:

Hello Vitol, we appreciate you for taking a moment and leaving us such a great review. Thank you for the kind remarks about the staff. We will see to it that our engineer team look into the issues you addressed and get them fixed. Mr. Vitol, we thank you for choosing to stay with us and we look forward to seeing you on your next trip.

Todd

a year ago

Business response:

Hello Todd, thank you for taking a moment and giving us a review! We truly appreciate you and can't wait to see you on your next visit.

Helana

a year ago

Business response:

Hello Helana! Thank you so much for taking a moment and giving us such a great review! We truly appreciate your business, and we can't wait to see you again!

Rodney

a year ago

Business response:

Hello Rodney, thank you so much for giving us a review! We are glad you had a great time with us and we can not wait to see you on your next visit!

Nikolay

a year ago

Good hotel to stay when party in downtown area.

Business response:

Hello Nikolay, thank you for sharing your review with us! We are happy you enjoyed yourself, we cant wait to see you on your next trip!

Amberlin

a year ago

Business response:

Hello Amberlin, we appreciate you for taking a moment and giving us such a wonderful review. We thank you for your business and we look forward to seeing you soon.

linda

a year ago

Fun with friends I wish the heat was turned up in the pool area. It was pretty cold to get in the water. And I'd love 4 pillows on each bed.

Business response:

Hello Linda, thank you for taking a moment and giving us such a great review. The pool is heated but some guest prefer it off, on your next visit please ask front desk and they can adjust the temp for you. Also, extra pillows are available upon request. Once again, Linda we thank you and we hope to see you back soon.

Nick

a year ago

Comfortable Beds, Good View, Otherwise Mediocre The facility itself is in moderate disrepair. Vending machines down, one of only two elevators down, no accessible stairs as an alternative, damage and stains in the rooms, etc. The bed was comfortable, the arch view room was satisfying to look out of, and their is a tram station in the parking lot making this place great for public transit travel around St Louis. That said, this place was not a luxury experience and would not be good for families bringing kids.

Business response:

Hello Nick, thank you for taking a moment and sharing your experience with us. We are sorry to hear that you are disappointed in your stay. We also want to apologize for the vending machines in the lobby being down during your stay but we do offer vending machines on each floor as well for guest convenience. We do have stairs available for guest use at all times, the front desk is always available to show guest where the stairs are located. We are glad to hear that you enjoyed the Arch view and the convenience of the train s... read more

Laurie

a year ago

The handicap parking needs to be enforced better.

Business response:

Hello Laurie, thank you for leaving us such a great review. We will let our security team know of that issue with the handicap parking. Thank you for the review and we hope you have a great.