DraftKings at Casino Queen

3.8

Hotels
East St Louis, IL

About this business

Hospitality Hotels

Location details

200 Front St, East St Louis, IL, 62201, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 3:00 p.m.
Tue	8:00 a.m. to 3:00 p.m.
Wed	8:00 a.m. to 3:00 p.m.
Thu	8:00 a.m. to 3:00 p.m.
Fri	8:00 a.m. to 5:00 p.m.
Sat	8:00 a.m. to 5:00 p.m.
Sun	Closed

3.89,755 reviews

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Karen

a year ago

Have stayed at this facility many times and everything is more than satisfactory. Location is close to everything for a good stay in STL

Business response:

Hello Karen and thank you for taking the time to share your experience with us! We’re thrilled to hear that you’ve enjoyed your stays at our hotel. It’s great to know that our location has made your visits to St. Louis even better. We look forward to welcoming you back on your next visit!

Diana

a year ago

The view is gorgeous. We got in after 10 pm and couldn’t find food. We couldn’t find stagf to ask for help. We drove around until 1a and found a Taco Bell. The room was nice but a bit dated and some items were torn. For the price we got a good night rest and continued on our trip.

Business response:

Hello Diana and thank you for your feedback! We are glad you enjoyed the view and had a good night’s rest. We apologize for the difficulty in finding food and for not being able to connect with our staff. Your comments about the room’s condition are noted, and we will inform our housekeeping management team of the concerns you mentioned. We appreciate your input and hope to welcome you back soon!

Gilberto

a year ago

Big room and comfortable bed. Carpet in need of replacement. Overall OK for a short stay

Business response:

Hello Gilberto and thank you for your feedback! We’re glad you liked the room, but we apologize for the condition of the carpet. Your comments will help us make improvements, and we hope to welcome you back soon for an even better experience!

melisa

a year ago

Business response:

Thanks for the review, Melisa! We're happy that you had a nice experience with us and we look forward to seeing you again in the future!

Andrew

a year ago

Business response:

Thanks for the review, Andrew! We're happy that you had a nice experience with us and we look forward to seeing you again in the future!

Ian

a year ago

The hotel itself was great, staff was super friendly and accommodating! Helped with a key card issue and kept our bags safe so we could visit the after we checked out. The only issue was at check in, where the hotels. com information was not sent to the hotels system, so the staff had to enter all the info by hand as I was standing at the desk. Very friendly staff throughout the entire process tho.

Business response:

Hello Ian and thank you for taking a moment and sharing your experience with us. We are happy to hear that the staff gave you such a friendly welcome and was able to accommodate your needs. We do apologize for the issue you experienced at check in with Hotels. com but we are glad that our team member was able to handle the situation and provide you with excellent customer service. Once again we thank you Ian and we look forward to welcoming you back to an even better stay!

Yaneth

a year ago

Business response:

Hello Yaneth! Thank you for the wonderful review, we greatly appreciate you taking a moment to rate us, and we look forward to seeing you again in the future.

Jeremy

a year ago

Business response:

Hello Jeremy, thank you for your feedback and for rating us. We’re sorry to see that your experience didn’t fully meet your expectations. If you have any specific concerns or suggestions on how we can improve, please feel free to share them with us. We’re committed to enhancing our services and hope to have the opportunity to provide you with a better experience in the future.

Taylor

a year ago

Business response:

Hello Taylor, thank you for your feedback and for rating us. We’re sorry to see that your experience didn’t fully meet your expectations. If you have any specific concerns or suggestions on how we can improve, please feel free to share them with us. We’re committed to enhancing our services and hope to have the opportunity to provide you with a better experience in the future.