Claimed

DraftKings at Casino Queen

4.3

Hotels
East St Louis, IL

About this business

DraftKings at Casino Queen is located in East St. Louis, Illinois, less than five minutes from Downtown St. Louis and across from the Gateway Arch. We strive to take our guest experience to the next level through fantastic service, exciting gaming options, delicious dining options, and a hospitable stay.

Location details

200 Front St, East St Louis, IL, 62201, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 3:00 p.m.
Tue	8:00 a.m. to 3:00 p.m.
Wed	8:00 a.m. to 3:00 p.m.
Thu	8:00 a.m. to 3:00 p.m.
Fri	8:00 a.m. to 5:00 p.m.
Sat	8:00 a.m. to 5:00 p.m.
Sun	Closed

4.37,011 reviews

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Melvin

on Expedia

a year ago

The appearance around the hotel could use a spruce and re pave elevator need to be updated

Business response:

Hello Melvin, thank you for taking a moment and sharing your feedback. We appreciate you giving us your insight and we will pass it along to the approach parties. We look forward to seeing you on your next visit.

Beth

on Expedia

a year ago

Sporting event shuttle is a definite PLUS! This hotel offers a sporting event shuttle which makes all the flaws acceptable! We have stayed here several times, but this time we were given a very run-down room.

Business response:

Hello Beth, thank you for taking a moment and sharing your experience with us. We are so glad you took advantage of the complimentary shuffle we provide for all Blues and Cardinal games! We are sorry to hear that you are disappointed with your room. Please reach out to a member of our hotel management team so we can personally handle this and make it right. Thank you for choosing to stay with us and we will see you next time.

Cedric

on Expedia

a year ago

Business response:

Hello Cedric! Thank you so much for the amazing review! We appreciate you and we look forward to seeing you again.

Kristina

on Expedia

a year ago

Business response:

Hello Kristina, thank you so much for leaving us a great review. We hope to see you again soon.

Luvlee

on Expedia

a year ago

Business response:

Hello Luvlee, thank you so much for taking a moment and giving us a review. We appreciate you and we hope to see you again soon.

Jodi

on Expedia

a year ago

Not bad not great - safe We had a two nights stay with another couple, so two rooms we asked to be next to each other we were way down from each other. Our room was somewhat clean garbage behind the dresser. Shower bottles were barely enough to get us through the weekend. Only one soap, bar, lotion, bottle look like it had already been used, the TV was already playing when we came in which was weird only three pillows on a king size bed stains all over the carpets when you walk through the hallway only one elevator working t... read more

Business response:

Hello Jodi, Thank you for your valuable feedback. We sincerely apologize for the inconvenience caused to you during your stay. We take pride in the product and service we provide for our guest and to know we fell short of that is disheartening to hear. I will be sure to share this feedback with the front desk team to be mindful of all guest checking in. In addition to speaking with our Engineering & Housekeeping team on their preventative maintenance measures. Again, thank you for your feedback and we hope to have another op... read more

Eulises

on Expedia

a year ago

Business response:

Thank you for 5 /5 review! We'd love to hear how amazing your experience was.

Nick

on Expedia

a year ago

Convenient to the casino and city

Business response:

Thank you for the 5-star review! We are happy to have you as a guest and appreciate your kind words. We will continue to provide the best service possible to all of our valued patrons.

Jim

on Expedia

a year ago

Business response:

Thank you for your 4-star review! We’re glad you enjoyed your time with us. If you have any additional feedback that can help us achieve a 5-star rating in the future, let us know.