DraftKings at Casino Queen

3.9

Hotels
East St Louis, IL

About this business

Hospitality Hotels

Location details

200 Front St, East St Louis, IL, 62201, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 3:00 p.m.
Tue	8:00 a.m. to 3:00 p.m.
Wed	8:00 a.m. to 3:00 p.m.
Thu	8:00 a.m. to 3:00 p.m.
Fri	8:00 a.m. to 5:00 p.m.
Sat	8:00 a.m. to 5:00 p.m.
Sun	Closed

3.910,261 reviews

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Kimirah

a year ago

The staff were friendly. It was quiet and the other visitors were polite when interacting. The room floor should have been shampooed before being rented out and there was something wrong with the shower head. Outside of that there were no other issues.

Business response:

Hello Kimirah, thank you for taking a moment and sharing your experience with. We are glad that our staff gave you such a friendly and welcoming experience and that all the guests were pleasant as well. We apologize for the carpet in your room, that is not of our standards, we sincerely apologize for falling short of our own expectations and will be meeting with our housekeeping team to use this as a teachable moment to better ourselves and our product. Once again, we thank you Kimirah and we look forward to seeing you again... read more

Ernest

a year ago

Great for a gambler 4 night stay with two kids. We selected this hotel due to the location and rate. Overall it was a good stay - front desk staff was very nice. It did seem like they had more options in the past that they just took away. They have free coffee in an area that clearly used to be a breakfast bar. The WiFi was spotty on our end of the building. It’s really a place for someone looking to gamble and not wanting to travel.

Business response:

Hello Ernest, thank you for taking a moment and giving us such a great review. We are glad you and your family enjoyed your stay with us, and we hope to see you and your family again soon!

Christopher

a year ago

Business response:

Hello Christopher, thank you for taking a moment and sharing your experience with us. We appreciate you choosing to stay with us and we look forward to seeing you again soon!

Jesus

a year ago

Clean quiet great desk staff

Business response:

Hello Jesus, thank you for taking a moment and sharing your experience with us! We are glad that the staff gave you such a warm and friendly welcome and we look forward to having you again.

Nate

a year ago

Business response:

Hello Nate, we’re sorry to hear that your experience wasn’t up to par. We invite you to message us at directly with any additional feedback that you feel would help us improve going forward.

Lonnie

a year ago

good place to stay

Business response:

Hello Lonnie! Thank you for taking a moment to give us your feedback. We thank you for your business and we look forward to seeing you again soon!

Anonymous

a year ago

Pretty view.. nice lobby and hallway… room yuck! The hotel is in a good location right off the highway. Casino is fine. River view room view was great and so interesting to watch the river and arch! The room def needs updating and a cleaning. The carpet was absolutely gross with a huge stain on the floor. No excuse for having guests stay in the room we stayed in.

Business response:

Hello and thank you for taking a moment and sharing your experience with us. We are delighted to hear that you enjoyed the view and casino. We are sorry to hear that our room did not meet your expectations. We will be sharing this with my team so we can improve our overall product. Once again, thank you for business and we hope you have a pleasant day.

Melinda

a year ago

I was a little hesitant on this property after reviews but it wasn't bad at all! The staff was very friendly. The carpets were a bit worn, but the room was clean and large. It was a very convenient location to the downtown St. Louis area. It was only a 5 to 10 minute car ride across the bridge to all the fun things St. Louis has to offer. We stayed there with my family, including kids, and had no complaints at all

Business response:

Hello Melinda, we are greatly appreciative of you taking the time and leaving us such a great review. Thank you for sharing the information about the carpet, we will let upper management know. Once again, thank you and we can not wait to see you and your family again!

Riche

a year ago

Business response:

Hello Richie, thank you for taking a moment and leaving us a review. We are glad to hear that you enjoyed your stay with us, and we look forward to seeing you again.