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E Mortgage Capital
- Mortgage Brokers
- Irvine, CA
About this business
At E Mortgage Capital our mission is to revive the American Dream of owning a home by serving every client with integrity, keeping the process simple and getting the job done. Our mission is to serve our customers with honesty, integrity and competence. Our goal is to provide home loans to our clients while providing them with the lowest interest rates and closing costs possible. Furthermore, we pledge to help borrowers overcome roadblocks that can arise while securing a loan. https://www.nmlsconsumeraccess.org/ https://n... read more
Location details
18071 Fitch, Suite 200, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Please start with an introductory email or phone call of what your role is in the process. I had been working with Josh and Shelby so someone else coming in was a surprise. Maybe Josh can tell customers who they'll be working with? In the middle of the time between doc signing and close, please send some communication stating the signed documents were received and that we were still on track to close. Some communication is better than none when it comes to people's largest asset.
Nancy is simply fantastic; she is as knowledgeable and accountable as she is warm and friendly. I've worked in a variety of functions in finance/banking for the overwhelming majority of my career, so I didn't require very much in the way of support, but every time I fulfilled a task or had a question throughout the course of my refi process, Nancy was always happy and prepared to help right away. Put simply, Nancy did everything she said she would do and more. I can't recommend her enough!
Good communication and quick turnaround
Efficiency , promptness , professionalism ……..
The staff is very knowledgeable and answers all your questions immediately as you text or email them. I felt very comfortable and everything was in the open. What they promised is what they delivered. I wish other businesses would learn customer service from these guys.
Great, quick process and excellent appraisal.
She ‘s very nice, if i have concern , she always responds quickly to my calls, I highly recommended her. Overall I give her 10!
Ease of doing business, very smooth process. Tyler and Elizabeth Kept us informed every step. It was a pleasure!
I am not a fan of the refinance process and this time around there were many pitfalls that made this whole thing very stressful. However Erica and Patrick played their parts well and were very professional throughout the whole process not showing any negative emotion at any time. The red tape that I had to hurdle through was of no fault of theirs.
Frequently asked questions about E Mortgage Capital
How is E Mortgage Capital rated?
E Mortgage Capital has a 5 star rating with 7,630 reviews.
When is E Mortgage Capital open?
E Mortgage Capital is closed now. It will open tomorrow at 9:00 a.m.